James Spencer
GBNotice there is no review option on … Notice there is no review option on there facebook? It is because this company has horrible customer service and you will be lucky if you actually receive your order.Buyer beware shopping here will be the worst mistake you make this year!
Brian Libin
CAMy privacy may have been breached due … No apology from West Coast My privacy may have been breached due to fraudsters taking advantage of the Spark Pay system used by West Coast Shaving. This is unacceptable. No apology or acknowledgement came from West Coast. I received a letter in the mail from, Capital One Spark Business informing me that my personal information, address, phone number, card number, expiration date CVV, banking information may have been accessed. This is serious business, that West Coast should acknowledge and apologize to their loyal customers. I have been a customer for about 10 years. Right now, I will hold off on online purchases with them.
Plutosson
GBAvoid if you expect any level of good service. The first time I contacted WCS I was simply looking for a shaving brush that would fit my holder. I even gave them the exact needed dimensions with a picture. No response. Then I ordered a razor from them that turned out to be so mild it would take a week to get a decent shave. I asked them what could be done (refund, a more aggressive head, etc.). I was told there are no refunds for anything that has been used. Fine. But what about the other options? Again...dead air. BTW, West Coast Shaving isn't located on the West coast. They're in Myrtle Beach, North Carolina. owner Christine Koontz promises customer satisfaction is of the utmost importance, but sure doesn't show it by ignoring customers. WCS stinks.
Rasool Khan
PKdoes amazon accept your invoice -
Ben
CAAbsolutely terrible customer service Absolutely terrible customer service. I placed an order through Amazon and after almost a month I received a wrong order. When I filed a return request, the representative insisted that I received the correct order, which was a blatant lie. Now I am trying to reach them but no one is picking up their phone and the representative has not replied to my email after 2 days. One of the worst examples of customer service I have ever encountered.