Nina Presman
GBDo not believe 5 star reviews! honestly, I don't believe any reviews I read because this company is a SCAM! They sold me advertisement that my ad did not fit into, I filed a dispute because they would not give me money back. For 6 months they have been trying to get me to approve generic ads that are completely illegal to post without my permission, and now they attorney is trying to tell me that I owe them $4,000 for ads that never were approved or published. This is even inconceivable that somebody would have a nerve to bully business owners into paying for advertisement they did not agree or approve! SHAME ON YOU TERRABOOST!
Nancy Wentz
GBWe ordered these for our church We ordered these for our church. The dispensers were shown in stock when ordered. The sanitizer can first and was marked box 3 of 3, but I there were no boxes 1 and 2. It turned out that dispensers were backordered for 6 weeks. The only way to know this was contacting customer service. The representatives who assisted us were helpful and provided accurate information.
Anonymous
GBLike many of other reviews here Like many of other reviews here, I am experiencing the same type of service with Terraboost. It's almost hard to believe that nobody, I mean nobody, has any interest in the type of service their customers receive. I have 2 kiosks, and it has become a full-time job for me to "check on" the location of both regularly. This was a business investment, and I might as well have taken the $$$ and threw it in the trash. Even the sales representative is MIA. And I may agree with another reviewer, the advertising spots get sold to multiple businesses. I am guessing that's why my kiosks, which I am contracted to be located at the entrance, gets moved all around all the time?BBB is my next call, it's unfortunate, by I have no where else to turn.
Scott Rogers
GBI entered into an agreement with a scam artist I entered into an agreement with Terraboost for the placement of my advertisements on two kiosks at the entrances of QFC Grocery. Despite making an initial payment and approving the ad's proof, there was a significant communication gap following that, and the store did not receive the advertised product. Eventually, I received an apology from Terraboost's customer service for the delay, along with assurances that the product would be dispatched promptly to ensure a full year of advertisement. At this point, I informed them that I was no longer associated with the company mentioned in the original ad, and they consented to update the advertisement with my new company's details. However, after another prolonged period of silence, I received a proof that incorrectly included both my new and former companies. I immediately communicated my disapproval of this proof and demanded a correction or a complete refund. Despite this, the incorrect ad was installed, and since then, my attempts to contact anyone at Terraboost have been unsuccessful. The misleading advertisement continues to run, leaving me unable to rectify the situation or remove the ad due to QFC's contractual obligations. Reading the other complaint, I am struck by the pattern: No communication, late delivery, wrong product, and the belief that a "generic ad" fulfills their legal requirements. Your fulfillment of your legal obligation puts REALTORS in legal jeopardy. Better have your legal team check that out.
Tiffany G
GBTerraboost is TERRIBLE!! Terraboost is TERRIBLE!!! Stay away. Called, emailed SO many times for design help NOTHING. You can never reach anyone. SUCH a scam. DO NOT USE