Frank
GBDO NOT USE THEM! They failed to provide the advertising kiosk as per the contract, and communication was non-existent. Terrible!
Win Oppel
GBWe ordered Tazza hand wipes from… We ordered Tazza hand wipes from TerraBoost and they were shipped promptly. The product works well and we are looking to reorder soon. Turner Rollins was our Customer Support person and he guided us through the process, confirming availability and delivery schedule.
Scott Rogers
GBI entered into an agreement with a scam artist I entered into an agreement with Terraboost for the placement of my advertisements on two kiosks at the entrances of QFC Grocery. Despite making an initial payment and approving the ad's proof, there was a significant communication gap following that, and the store did not receive the advertised product. Eventually, I received an apology from Terraboost's customer service for the delay, along with assurances that the product would be dispatched promptly to ensure a full year of advertisement. At this point, I informed them that I was no longer associated with the company mentioned in the original ad, and they consented to update the advertisement with my new company's details. However, after another prolonged period of silence, I received a proof that incorrectly included both my new and former companies. I immediately communicated my disapproval of this proof and demanded a correction or a complete refund. Despite this, the incorrect ad was installed, and since then, my attempts to contact anyone at Terraboost have been unsuccessful. The misleading advertisement continues to run, leaving me unable to rectify the situation or remove the ad due to QFC's contractual obligations. Reading the other complaint, I am struck by the pattern: No communication, late delivery, wrong product, and the belief that a "generic ad" fulfills their legal requirements. Your fulfillment of your legal obligation puts REALTORS in legal jeopardy. Better have your legal team check that out.
Tony
GBStill waiting... I placed an order in the beginning of May for two free-standing touchless hand sanitizer dispensers and cartridge refills. The refills came in about 5 weeks (acceptable given the timing with Covid outbreak). But the units came in pieces at a time. I had to email each time an incomplete shipment was received asking for the rest of the order. First the shell, then the motor, now I’m waiting on the poles and bases. It’s been 3 months. It’s not a production issue - the manufacturing date is on the box. These shells were made 8/12/2015.
Nina Presman
GBDo not believe 5 star reviews! honestly, I don't believe any reviews I read because this company is a SCAM! They sold me advertisement that my ad did not fit into, I filed a dispute because they would not give me money back. For 6 months they have been trying to get me to approve generic ads that are completely illegal to post without my permission, and now they attorney is trying to tell me that I owe them $4,000 for ads that never were approved or published. This is even inconceivable that somebody would have a nerve to bully business owners into paying for advertisement they did not agree or approve! SHAME ON YOU TERRABOOST!