No wait chat and all answers immediate. Some items have been unavailable caused by the COVID-19 pandemic, and one is alcohol wipes. I literally have spent days looking for a supply, which normally includes long wait time for talking to a representative of a chat. I normally keep something on hand to pass the wait time, often a newspaper. When I clicked on "chat" at Terraboost, I reached for the paper, but the chat became active before I could even pick up the paper. I had three questions, and each was answered immediately, rather than for someone to look at a catalogue or ask someone else. I was not accustomed to that kind of service, and it was greatly appreciated.

I entered into an agreement with a scam artist I entered into an agreement with Terraboost for the placement of my advertisements on two kiosks at the entrances of QFC Grocery. Despite making an initial payment and approving the ad's proof, there was a significant communication gap following that, and the store did not receive the advertised product. Eventually, I received an apology from Terraboost's customer service for the delay, along with assurances that the product would be dispatched promptly to ensure a full year of advertisement. At this point, I informed them that I was no longer associated with the company mentioned in the original ad, and they consented to update the advertisement with my new company's details. However, after another prolonged period of silence, I received a proof that incorrectly included both my new and former companies. I immediately communicated my disapproval of this proof and demanded a correction or a complete refund. Despite this, the incorrect ad was installed, and since then, my attempts to contact anyone at Terraboost have been unsuccessful. The misleading advertisement continues to run, leaving me unable to rectify the situation or remove the ad due to QFC's contractual obligations. Reading the other complaint, I am struck by the pattern: No communication, late delivery, wrong product, and the belief that a "generic ad" fulfills their legal requirements. Your fulfillment of your legal obligation puts REALTORS in legal jeopardy. Better have your legal team check that out.

Like many of other reviews here Like many of other reviews here, I am experiencing the same type of service with Terraboost. It's almost hard to believe that nobody, I mean nobody, has any interest in the type of service their customers receive. I have 2 kiosks, and it has become a full-time job for me to "check on" the location of both regularly. This was a business investment, and I might as well have taken the $$$ and threw it in the trash. Even the sales representative is MIA. And I may agree with another reviewer, the advertising spots get sold to multiple businesses. I am guessing that's why my kiosks, which I am contracted to be located at the entrance, gets moved all around all the time?BBB is my next call, it's unfortunate, by I have no where else to turn.

If I could rate 0 stars I would If I could rate 0 stars I would. I called to place on order for product that was in stock and once the order was placed and paid for was notified about a delay. it has been 2 months and still no product and cannot get a response from the company. I cant figure out if the company is a scam or just poor customer service.

DO NOT USE THEM! They failed to provide the advertising kiosk as per the contract, and communication was non-existent. Terrible!