We are a small business and found… We are a small business and found SureFire local. They helped us get our Google business page set up and create a custom website. We worked with Sean and Tiffany and they were very helpful. We ran into a financial issue with our company and called SureFire and they had many different options to try and help us make it work. They deal primarily with small businesses so they are very understanding when we couldnt make it work. They were amazing to work with and professional, knowledgeable and kind in both our onboarding and exit process. We will definitely recommend them to other businesses!

Premium Plan is a SCAM Surefire's Local Sales Team promised us a lot. We signed up for the 3-month contract and they said we would be getting all of these amazing benefits, like content publishers who are ready to publish articles on our site every two weeks! But it didn't work out that way because after 2 months there was still nothing published nor had any search engine optimization been done. PPC Ads were not launched after 2 months which is what I specifically asked about Digital Marketing Strategist is a joke! I never even had a call with a marketing strategist, only with the account manager! They have been avoiding us for months. We sent a cancellation ticket and they didn't respond, so we stopped using the software after 2 month because it obviously doesn’t work if you can't even get in touch with them! Also our contract lasts no longer than 3 months—how did three turn into six? This is highway robbery as far as I'm concerned since clearly this company has no intention of honoring its commitments

Stay away from this company Stay away from this company. They are the definition of overpromise and under deliver. Said they would boost traffic, all I got was an increase in spam calls. Said they would deliver a new website in 6-8 weeks, all I got was a frame of a site that I could have done on basic web platform. Don’t even think about going with this company. They always try to cover up their mistakes like saying “we tried to contact you” but it’s all a front. Don’t fall for it. They will give you some refunds just to keep you hooked but they don’t deliver what they promise.

Tried getting my platform to work for… Tried getting my platform to work for my business but when it was not working properly for me I asked for cancellation. Never received an invoice but they continued to charge me for a year. What a scam. No freeze or cancellation ability. Do not trust them.

Horrible Company - Worst communication and will not refund proper amount Edit: Surefire owes us 2 months of payments which will be minimum $6000. The refunded not even half of that amount without any proper discussions with us and are calling it fair and issue resolves. We are extremely disappointed and will be filing a formal BBB complaint. No small business should ever work with Surefire Local. After more than 2 years of service we decided to go in a different direction. We contacted them on May 30th, 2023 to terminate our service. After lot of call forwarding we were able to get assurance from an employee that it will be taken care of and we might see charges in June but they will be reverted back promptly. Its July 17, we have called them and talked to them multiple times. They still have not sent us any cancellation confirmation and they keep charging us more money.