Nagging At once it seemed perfect. However, even after buying, the software keeps nagging to subscribe to various things. Just today: - Today, it nagged me to "Join Earth day", - Today, it nagged me to "Activate AI", This week, it nagged me for other things, but I don't remember which ones. I'll keep reporting it.

2 plus years and it did more than we ever intended We've been using Monday.com for over 2 years. Overall it's a solid product and has been a critical portion of our operations. A few months ago, they pushed an update that broke our system without any notice. It made us realize we cannot be fully reliant on it any more. When we complained they were quite dismissive of it. Turns out we weren't the only ones. They ended up affecting so many customers, they had to roll back the update and schedule it for next Jan. I'm glad they realized what they had done has severe consequences but it also helped us realize where our weaknesses our with our systems. It's a great software and I'll always be thankful for what it's done to date for our business.

Support is now awful Support is now awful. We have used Monday.com for years but over the past few days we have experienced truly awful support. No phone number to call, slow almost unusable chat, a failing ticketing system and a response time to major issues that is simply not acceptable. So sad. Used to be good but not any more

Monday.com has a lot of capabilities Monday.com has a lot of capabilities, but the platform can be unreliable and difficult to use. Some of the automations and integrations are hard to set up. If you have the time to persevere then there's n doubt that the software is extremely useful.

A fully flexible CRM I was looking for a fully flexible interface where we can manage all our different brands: B2B and D2C. The self-learning sessions and tutorials were very helpful so that even non tech-savvy users could easily manage everything within just a few clicks. It was a big step in terms of marketing and sales automation. The staff was very helpful, patient and a great strategic sparring partner. With the usage of Monday we were able to build a strong base so that we can now create scalable results.