Dermal Distinction
AUImpossible to cancel I tried to cancel my service which is impossible. I wrote a review here and then they refunded my money. It did take a trust pilot review. My original review was a one star. Have changed it to a three star as they refunded.
Isobel H
GBGreat Results! Results, results, results. OutReachFrog came highly recommended - I had heard of them for some time yet never had the budget to afford them. Simply quality work. Sure, they're more for people who care about just getting them ranked... rather than hand holding or puffery like other providers. Great work team.
Baiden E
GBThe managed SEO is best pricing at that SEO firm I started with single links. They worked for my site. Then I learned about the bulk packages and managed SEO which is the same links actually but much lower prices. I should have bought those ones starting out. Better than the AI garbage all the other competitors use. OutReachFrog actually has a team in house of US writers crafting the content that is what makes it work so much better IMHO.
Georgia Konrad
GBTotal Professionals Having been involved in SEO for over a decade and having a site with already great SEO performance, I needed a provider with in depth experience. The team really know their stuff.
RC
GBThey'll charge your CC without your approval An unfortunate experience with OutreachFrog. At the beginning of the engagement, I was told that the subscription we agreed to was month to month and I could cancel at any time. Several day prior to our 3rd monthly recurring order, I emailed our account managers and asked them to temporarily pause my subscription. I explicitly said I did not want my credit card charged at that time because I had to shift resources to other area of the business that month, with full intensions of resuming with their services shortly after. Meaning I did not want to pay $1,200 to OutreachFrog that month. This was September 2023. Surprise Surprise, they went ahead and charged my credit card anyway. Again, I explained to them it was a budget issue and I did not want to spend those $1,200 in backlinks for that month. Following their unauthorized CC charge, I reached out multiple times requesting a refund to be issued to my CC with no success. Their initial response was to keep the balance in the account for a future order--completely missing the point of why I asked them to pause and failing to understand my situation. When I continued to push for a refund they disappeared. This all happened in September 2023. After 2 email exchanges and getting bounced around to 3rd person, they disappeared. They stopped responding to my emails despite several attempts. It's March of 2024 and I still have not gotten a resolution nor a response to this unauthorized credit card charge. If you're considering a backlink partner, explore other options. Your time is more valuable and you don't need to be dealing with this nonsense. A complete waste of time and frustration.