Tapjoy

353 Sacramento, 94111, San Francisco, United States
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3.55
Based on 20 Reviews

5

50.00%

4

10.00%

3

10.00%

2

5.00%

1

25.00%
About Tapjoy

Tapjoy maximizes mobile engagement and monetization for leading advertisers and app developers.

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LK
GB

This company is fraud and customer… This company is fraud and customer service is a waste of time. All they do is send an automated message every time and never reward you properly. If you look at the reviews below about not receiving the rewards and trying to get help from support believe them It is absolutely ridiculous. Conversation ID 1900083. After NUMEROUS messages this is still not resolved. I constantly get automated messages that are no help. Just makes me submit another complaint and then it gets closed. Complete waste of time and fraud.

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Thomas Elsom
GB

Finally, a fast resolution This is the first time that I have received a reward that I had to request, in under a day. This is how it should be every time. Still has errors in the messages, such as the game I play being called something else, but hey, if it means getting the rewards quickly and correctly, then I will let that slide. Still not sure why I can get some rewards without having to request them, and others require interaction with Tapjoy CS though.

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Maurie Flores
GB

Tapjoy customer service is reliable Tapjoy customer service is reliable, responded in a timely manner, and solved each issue I’ve had with ease. I feel like I can safely say and share with you all that their offers really get your money’s worth. I will definitely be completely more offers from Tapjoy in the future! Thank you for giving me an easy experience with such professionalism.

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John
GB

Conversation ID# 1884864 I contacted Tapjoy regarding missing rewards. their new system is garbage. I have more than 6 rewards missing currently on the game RAID Shadow Legends. they are making me submit each claim one by one and i can not submit a claim until the other one is finished. The worst part about this is that they now have a time-limit in place for how long you can submit a claim after the game is completed. Thus, I will be missing out on over 200k+ gems because of this time limit and their lack of completing a simple request to obtain my rewards. I have spent more than $200 USD to earn these rewards and now will not have the opportunity to receive them. The only way i can see TapJoy making this right is by granting me the rewards for this game since i will run out of time to make the proper claims... Highly disappointed with the turn around time of claims and the new time-limit put into place for how long i can make a claim..... they are stealing money from you and putting it into the pockets of large games without providing the proper payout...

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J W
GB

Thank you tapjoy support team I had an issue with an app that after a week or so it just disappeared off my reward wall but had been working great. I reached out to tapjoy support curious because I still use the app in question and even though they didn't have enough information on it they still did everything they could to make it right. Quickly also great job team thank you

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