i ordered 2 packs of extensions about 2… i ordered 2 packs of extensions about 2 days apart and didn't realize my address was wrong. when i contacted to get it corrected the team was so sweet and understanding and had a quick responce to fix the situation! as for the pack i just received they feel amazing and are think all the way to the ends!

Customer service ROCKS I have purchased before and loved them so much I decided to get another set well as I anxiously awaited my order it never showed up despite the tracker saying delivered (I was so let down to see they were no where to be found even though it stated delivered) knowing they said they were not liable I still decided to reach out and to my amazement they were still willing to help me as long as I got a police report (of course) which was a simple task for me to complete. Now I am just waiting for them to be reshipped per Nancy this company goes way above and beyond for their customers. Thank you Ms. Nancy you rock!!

THE COLOR!!! I can’t tell you how unbelievably excited I am to finally have found such a great color match to my hair. I have very naturally ashy brunette hair, and it’s so incredibly hair to find brunette extensions for it - they’re always way too warm toned. But THESE!! Finally the perfect color match. Besides the color, the amount of hair on each weft is much more than I expected (a plus), and also much more than other extensions I have that were much more expensive. I have naturally fine, thin hair, so the less clips I have to try to hide, the better. This hair is super soft and flows well with my naturally smooth hair (also a plus). My only complaint is that several of my wefts had frizzy/fried looking ends (think dead ends), but they were easily remedied with a little snip. Overall, super happy with these extensions to add fullness to my sad natural hair. 10/10 recommend for quality and price point

Obsessed 😍 I am absolutely thrilled with my Luxy hair extensions! They are incredibly thick and perfect, which is something I’ve always struggled to find. I’ve been disappointed in the past with other brands, but Luxy exceeded my expectations. The shipping was incredibly fast, and Kerry provided excellent customer service. I cannot recommend this company enough!

I get compliments everyday I get compliments everyday on how beautiful my hair is. No one knows I am wearing extensions until I show them! The color blends so well! I highly recommend Luxy extensions. I have been loyal to luxy for the last four years, and the product has always been top notch quality, and the customer service is excellent.