Was shipped the wrong item Was shipped the wrong item. Customer service was amazing, and the issue was resolved very quickly. Will order from them again and highly recommend!!

FAKE HAIR! DO NOT BUY! These extensions cost me $450 CAD for a 20 inch clip in set. DO NOT PURCHASE! These tangled with only 3 weeks worth of use. When you brush them the ends break, they tangle making it hard to brush, even when you go super gentle and use all the deep conditioning treatments they still tangle and break. Something that costs a person $450 dollars should NOT be doing this!!!!! These are NOT real remy hair. Real hair would not do this after only 3 weeks. THESE ARE FAKE!!!! They are scamming people for money. DO NOT BUY. Amazon ones are honestly better and that is really sad. I will never again purchase another set from Luxy Hair. Expensive and fake!

I have been wearing extensions for… I have been wearing extensions for years now and Luxy shines above all others in every way. There extensions are beautiful and of the highest quality. They have the most amazing customer service who really go the extra mile. Thank you Luxy!!!

Kerry is amazing. Kerry was an absolute doll and was incredibly helpful and understanding. She helped me with a couple issues I was having and made my life easier. She deserves an extra vacation day, a raise and a cake in her honor. Go Kerry. We should all strive to be as kind and helpful as her.

Customer service ROCKS I have purchased before and loved them so much I decided to get another set well as I anxiously awaited my order it never showed up despite the tracker saying delivered (I was so let down to see they were no where to be found even though it stated delivered) knowing they said they were not liable I still decided to reach out and to my amazement they were still willing to help me as long as I got a police report (of course) which was a simple task for me to complete. Now I am just waiting for them to be reshipped per Nancy this company goes way above and beyond for their customers. Thank you Ms. Nancy you rock!!