WARNING. CAUTION using this company. Awful experience so far. Phone calls are relegated to leaving voice mails. No return calls have been. Issued forth for 6 days AFTER the initial 10 wait days for purchase arrival. Often times voicemail option is even cut off and ended. Customer service is reprehensible. Skirting your questions and concerns with platitudes of ' well check with our warehouse, should be soon, we encourage you to track your order at the link here ( and the tracking is messy, non sensical- for example. My order is sitting in Canada at a warehouse waiting for customs clearance for 5 days. Yet tracking states right below that it will then be sent to China ....four other destinations that are not discernable. Yet my order cake from India. Destination Canada. Makes no sense). It been 4 days of chatting online ( no help whatsoever. Feel like I'm talking to a wall). Then when the very brief automated response confirmed my order number and tracking number.....she states the wrong order, the wrong number of bags, wrong length and wrong color! Giving anyone who's thinking to order from Market Hair Extensions just my CURRENT personal experience. As things sit now. I've stated if the hair, correct color, Remi, correct length and correct amount of bags are not in my hands tmrw. That I want a refund initiated and all the details I need as to when my money will be back in my account. My last note was that for as long as they take to either have the hair in my hands tmrw OR providing me detailed info and confirmation that my refund is initiatedm I will have my assistants posting our experiences on all platforms, threads, reviews.....that will be updated as to the conclusion of this disastrous company. Of course there are more details. Of which will be shared in further reviews. For now....if you don't have hours to be trying to understand, figure out, wait, or mitigate what are actually very easily remedied questions and conclusions.....keep searching for another company. One that's efficient, quality hair, quality service, prompt and accessible feedback, customer service. Will keep you updated as to what this company does tmrw. Update: I offered the courtesy to this company to act in good faith to either fulfill the correct order or to refund me. We can see their public reply which is more communication than I've recieved from them in two weeks time of making 2 phone calls and using their chats...which prompted no no specifics. So this is a start. What the readers might appreciate knowing is I also recieved behind the scenes after their reply to us here.... via email "LEGAL documents"threatening me. We shall see what Monday brings.

What I appreciate the most... What I appreciate the most is their selections of colors. When I placed my first order I was worried about it being obvious and not matching my hair....the opposite happened. It looked so natural and blended so well into my hair that ppl didn't ever realize I put them in. I'm on my second order as I wanted to try out a wavy style.

Customer service & refund policy Normally I don’t have a problem with hair and its quality, however I contacted them a few months ago regarding some bad quality hair and they wouldn’t replace or give a refund. The customer had only had the hair in 5 weeks and it had all snapped off. That shouldn’t happen in 5 weeks. They need to change their refund policy if a customer has evidence of bad quality or damaged hair

Amazing Hair!!! These clip in extensions are amazing for the price! The option to have fast express shipping delivery was amazing, Just take 2-3 days, I received my hair extensions. The quality and softness of these are great! They are very easy to clip-in. These extensions have make my actual hair fuller and thicker than before in a matter of minutes!

Not Great To begin with, extensions are shipped from China which I did not anticipate the given.ca web address. I thought I was buying from a Canadian company. The extensions took a month arrive- at which point all the events I needed them for had passed. Once I did receive them, the color did not look the same. When I asked for a refund, they stopped responding to my emails. Once I posted a bad review, they responded offering a refund, but did not take accountability. Its just bad customer service all around.