WellReceived takes Multi-tasking to the Max! As a small business owner, I became frustrated by missed calls, missed appointments, and unhappy clients. I tried regular answering services but they were limited in functionality & expensive. Then I found WellReceived! From the informative calls with Hassan & Tiff, to the demonstration highlighting WellReceived's amazing array of features, I knew this service was what I've been needing in my business. The teamwork & client focus was clear. I'm in!!!

Our organization has been with WellReceived for 3 months. Our organization has been with WellReceived for about 3 months now and it has been a wonderful experience so far. Their team worked diligently to tailor their services to meet our needs during the setup phase. You have the ability to provide instant feedback which is a great feature. Their team addresses any concerns almost instantly. We are so glad we switched over.

Hima went above and beyond Hima went above and beyond. I called in the evening wanting to make major changes to my setup and she walked me through the long process with true commitment to getting me exactly what I needed right there and then.

WellReceived has been an amazing… WellReceived has been an amazing company to work with. Our practice has been using their services for the last 3 years and we have been extremely impressed with their dedication to providing quality service. They are professional, organized and very responsive. They are quick to identify any need for workflow and/or script improvements to guarantee our patients are receiving the best care and service possible. We highly recommend them as an answering service to any company looking for quality coverage.

Efficiently and accurately scheduling our patients Their answering service team is very polished and friendly. Because we have a multi-office, multi-doctor facility, we were very concerned about patients being scheduled incorrectly or with the wrong doctor. We created a hybrid approach where WellReceived gathers information and puts it into a message que and our team is able to efficiently work through the messages to schedule our patients very efficiently. Prior to WellReceived, patients left a voicemail, which led to numerous unhappy patients and consumed a lot of our time checking messages. With the message que, our team can easily read though the notes and the patient's information. Teaming up with WellReceived has been one of our best business decisions.