We used a mediocre answering service… We used a mediocre answering service for far too long. Seeing how Well Received handles calls I only wish we would have made the change sooner. They spent plenty of time with us to understand how we prefer calls answered. The transition was easy, and Hassan was very helpful with all of my questions and concerns.

WellReceived takes Multi-tasking to the Max! As a small business owner, I became frustrated by missed calls, missed appointments, and unhappy clients. I tried regular answering services but they were limited in functionality & expensive. Then I found WellReceived! From the informative calls with Hassan & Tiff, to the demonstration highlighting WellReceived's amazing array of features, I knew this service was what I've been needing in my business. The teamwork & client focus was clear. I'm in!!!

Efficiently and accurately scheduling our patients Their answering service team is very polished and friendly. Because we have a multi-office, multi-doctor facility, we were very concerned about patients being scheduled incorrectly or with the wrong doctor. We created a hybrid approach where WellReceived gathers information and puts it into a message que and our team is able to efficiently work through the messages to schedule our patients very efficiently. Prior to WellReceived, patients left a voicemail, which led to numerous unhappy patients and consumed a lot of our time checking messages. With the message que, our team can easily read though the notes and the patient's information. Teaming up with WellReceived has been one of our best business decisions.

Gary followed up to make sure the… Gary followed up to make sure the service was fitting my business needs. When my introductory period was over he was able to make sure I was in the correct plan.

WellReceived has been an amazing… WellReceived has been an amazing company to work with. Our practice has been using their services for the last 3 years and we have been extremely impressed with their dedication to providing quality service. They are professional, organized and very responsive. They are quick to identify any need for workflow and/or script improvements to guarantee our patients are receiving the best care and service possible. We highly recommend them as an answering service to any company looking for quality coverage.