The font size was not an option and… The font size was not an option and this printing was smaller than the last time I had ordered pens from you. No where did it share the other expenses involved with ordering until check out. I’m a bit embarrassed to hand out the pens with such small print on them.

Nailed it Nailed it! Pens.com processed our order in less than a week, and helped us get our pens looking just right before they shipped them out. In addition, their customer support team worked with us to get the absolute best pricing possible. Pens themselves are GORGEOUS! Great material, weighty, and they write very well. We're super pleased with them. Overall, 5 out 5 starts, guys. Thanks for everything!

I am very disappointed with this order I am very disappointed with this order. First, the tracking link provided didn't work, I had to call pens.com for the tracking number. When I tracked my order it said that it was delayed, I called pens.com and your representative called UPS, she said I was getting my order in 2 days, long story short, I ended up driving 20 miles (each way) to get the package from the UPS warehouse. The cups I ordered was another disappointment, I was expecting hard plastic and a vibrant color, instead, I got this soft-plastic cups and the color is dull. This is not what I was expecting at all.

My customers love my new pens My customers love my new pens. They write so smoothly and feel great in your hand. You don't have to press down at all, the pen just floats on the paper. I am just overjoyed with them and proud to give them out. I love the color and so do my customers. I'm hooked and will defiantly purchase more, maybe in a different color. Thank you for putting out such a top quality product.

Took Perseverance - But 100% Satisfied In the end, everything was resolved to my satisfaction. It just took me continuing to remind and communicate to make it happen. I have always liked the quality of pens.com products, and given the resolution of this issue, I will continue to order from you!