I wanted to give zero stars I only gave star so this app would let me proceed to writing the review. The customer service sucks soo bad. I had a photographer not show up or even communicate properly for our shoot. The team at Snapper who were prompt and ready to find me photographer since I left the booking in my cart without proceeding, they never showed up for support when the photographer did not show up.

Bad Experience a lot of pictures… Bad Experience a lot of pictures missing, the photographer unprofessional, It took us more than 3 weeks to receive most of the pictures without editing, so we had to follow up with him to fix all the pictures

STAY AWAY!!!! Wanted to try something easy, unfortunately Snappr set me up with a local photographer, that once I spoke to them on the phone immediately they went to tell me to cancel my Snappr session and book with them directly. I wasn’t too fond of this with the photographer. So I contacted my agent who set me up and told them about wanting a new photographer. And they told me customer service had to get involved with changing my photographer. So three days later customer service contacts me via text only claiming they don’t see any concerns of my complaint to switch photographers and want to charge me for “rescheduling” Now today I cannot get ahold of a person from Snappr to tell them my side of the story and my booking agent is avoiding me as well. So I still have a session with a person I don’t want clearly and there’s nothing Snappr is willing to do? Go figure ???

Best Decision!? We were getting married on a budget and the photographer prices were crazy but we knew we wanted to capture the day and not have to keep asking people to take photos. We came across Snappr which was incredibly reasonable. We didn’t have the highest expectations as pricing was significantly less than the other quotes we received, however we could not have been more wrong! Our photographer Jorge was one of the hilights of our day, the energy he brought was amazing, he was so friendly and so fun. The gallery was turned around so quickly and the photos are absolutely amazing, we could never have imagined better. We can’t thank Jorge enough for the experience of a lifetime and capturing the memories!

I needed a photographer on Apr 9th.short notice… I needed a photographer on short notice and Snapper really helped out. Their customer service made everything so quick and smooth even with special requests.