customer
GBSnapper is awesome! I can't recommend this site enough. My photographer Lana was amazing, took amazing pictures and made the whole experience fun and effortless... Thanks again!
Na
GBI wanted to give zero stars I only gave star so this app would let me proceed to writing the review. The customer service sucks soo bad. I had a photographer not show up or even communicate properly for our shoot. The team at Snapper who were prompt and ready to find me photographer since I left the booking in my cart without proceeding, they never showed up for support when the photographer did not show up.
T.J. Johnson
GBSTAY AWAY!!!! Wanted to try something easy, unfortunately Snappr set me up with a local photographer, that once I spoke to them on the phone immediately they went to tell me to cancel my Snappr session and book with them directly. I wasn’t too fond of this with the photographer. So I contacted my agent who set me up and told them about wanting a new photographer. And they told me customer service had to get involved with changing my photographer. So three days later customer service contacts me via text only claiming they don’t see any concerns of my complaint to switch photographers and want to charge me for “rescheduling” Now today I cannot get ahold of a person from Snappr to tell them my side of the story and my booking agent is avoiding me as well. So I still have a session with a person I don’t want clearly and there’s nothing Snappr is willing to do? Go figure ???
Cristy
GBAmazing! Amazing!! From the customer service at the moment of booking the photo shoot to the day of the shoot, everything went amazingly! Not going to lie, I was nervous using this app, I needed a last minute photographer for my daughter’s sweet sixteen photo shoot and Kim helped me booked a great photographer. Peter is an amazing photographer, professional, punctual and patient. He captured beautiful pictures, the quality is great and I have plenty of photos to choose from. Definitely recommend Snappr!
Ziad
GBBad Experience a lot of pictures… Bad Experience a lot of pictures missing, the photographer unprofessional, It took us more than 3 weeks to receive most of the pictures without editing, so we had to follow up with him to fix all the pictures