Fair and quick responding I used the site to get icons for presentations and demo apps. They offer a great choice of icons! I failed to cancel my subscription in time but they responded right away to my message and per my request (since I messaged them the same day and I haven't used the service in a while), they have cancelled my subscription right away and refunded me the paid amount.

Great service that keeps getting better I’ve been using Icons8 for many years and they are fantastic. The service has just gotten better over time. They have a wide variety of icon options and have great tools as well for tasks like changing colors or combining icons.

Mark was very helpful and empathic We tried your app when building our website back in December and noticed in February we are still getting charged. Our startup is at pre-launch and every $ counts at this stage we reached out to support to ask for a refund for the last 2 months that we didn't use your app and Mark was very helpful and empathic and refunded us the 2 months we didn't use Icons8. We will for sure re-use your services when scaling!

Politely Resolved Their customer service was polite and they were quick to resolve a refund issue once I asked to speak to a supervisor. Would recommend this site for anyone who has fairly specific or simple needs where they won't require a search-within-artist function. Tons of amazing icons! Could be five stars for me with increased search functionality.

The IA app for Icon crashing The IA app for Icon crashing. Not lot of icons, basic thing like meeple even don't exist on this app. The UX design is like a maze, i'm lost very quick, not enough intuitive. Not direct logo to return home just to return on category, you need to understand click on product for return to homepage. $9 to $33 is to expansive for the moment. I hope you guys can improve your plateforme. I think this plateforme can be cool with the goods UX and AI tools if this tools don't crash at the first try. Good luck !