customer
NZSuper easy and fast Really easy to use! Helpful feedback prior to publishing my survey so that I could tweak it to make it better, and fast results!
Martin
GBStraightforward to use but needs work Straightforward to use but needs extra features. Running a survey in multiple languages and regions means duplicating the survey once you've finalised the logic, then copying and pasting the questions and answers to give the local languages/currency values while altering the audience. It's very tedious and error-prone, limiting the usefulness of the platform. Moreover, exporting results is limited to poorly-formatted spreadsheets and, for premium users a big query export option that still doesn't provide the results in what could be called a database format. In conclusion, while promising it needs work to be a useful platform at scale.
customer
GBGreat customer service! Great customer service! And they charge based on the completed response. It is very fair and transparent. As a researcher, I have used many survey platforms, but they are the best so far.
Gilbert Ndzi
CMGreat and reliable partnership between Surveoo and Pollfish I used my account with surveoo and completed a survey referenced PF_1878494 on Pollfish Market Research Platform and the gains, however small, were immediately transferred to my user account. Wonderful partnership between both platforms
customer
GBGreat software & a fantastic experience! The software had all the features I needed, and plenty that I didn't if we want to do something more in-depth in the future. Also their review process caught an issue with our survey and saved us some money which is fantastic. They truly care about their customer experience.