customer
GBGreat software & a fantastic experience! The software had all the features I needed, and plenty that I didn't if we want to do something more in-depth in the future. Also their review process caught an issue with our survey and saved us some money which is fantastic. They truly care about their customer experience.
customer
KRQuick response from pollfish team and… Quick response from pollfish team and we could monitor the survey results on real-time base. we are really satisfied with Pollfish survey! when we have to conduct a customer survey, we would use pollfish again. :) thank you pollfish team.
Jess Vice
GBGreat UXR and market research tool I love Pollfish. Their survey building tool is a little more intuitive than others I've used. The audience targeting and the filtering on completed surveys is really nuanced. I especially love their customer support - chat is speedy and responsive, and obviously real humans. And email is effective too. They are working on some updates, and always share transparently how they're improving the tool. Any time I've made a feature request, I feel like it's heard and valued. Compared to other tools, the pricing is terrific.
william willy
Completed survey on mocospace and 166… Completed survey on mocospace and 166 mocogold...support no exist..and chat closed ..the worse company ...need big education racist
NTT
GBGreat, but needs improvements to be fantastic The platform is intuitive, well-designed, visually appealing and the internal analysis capabilities are great, but there are some outstanding design issues and missing features that need to be amended. Just a handful off top: 1. Have a way to set a quota that is a ceiling, not a floor. Instead of having to say exactly how many responses we want from each region, we'd love to be able to say "once we get [x numbers] of [category] responses, we will no longer accept anymore." 2. If you edit audiences AFTER launching a survey, this cases the sidebar demographics to revert to default (ie; will show 18-24/25-34/etc age demographics instead of the custom ranges set previously) - would be preferable if it didn't do this 3. Add a way to analyze two combined surveys where questions overlap