Pollfish Market Research Platform

222 Broadway, 10036, New York, United States
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4.20
Based on 20 Reviews

5

60.00%

4

25.00%

3

0.00%

2

5.00%

1

10.00%
About Pollfish Market Research Platform

Pollfish is the only DIY market research provider with an end-to-end solution, focusing on a mobile-first approach and delivering real-time responses from millions of real consumers around the world. Offering the broadest distribution network and narrow targeting, we find the right audience for any research campaign — at speed and scale. We also offer multiple options for market research — A/B testing, templates, advanced questionnaire logic, and more. Pollfish is an agile solution — and not just for its top-notch speed. Pollfish provides a platform built for countless iterations, allowing you to complete any research endeavor with timely insights. Pollfish applies a vast system of quality checks — weeding out survey fraud, bots, gibberish answers, and much more — to ensure you’re reaping the most quality data. You can rest assured that all responses are in line with your targeting criteria. Find global support from both the Pollfish support team and a vast network of global respondents. We empower you to deploy surveys in all languages from abroad, along with open-ended responses translated and stored in US English for uniform analysis. With market research being a complex endeavor, technology should refine its simplicity. Pollfish focuses on empowering non-technical members of your team with the insights they need — starting with the most intuitive survey creation and launch platform on the market. Our unique approach to finding the respondents you’re looking for is based on where and when they’re most likely to respond. Using our own innovative RDE approach, our platform reaches digital users organically, opts them in voluntarily, and cuts back on survey bias found in survey panels and other respondent pre-recruiting methods. We’re leading the industry in investing in technology to understand when responses are not thoughtful or accurate.

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customer
GB

Great software & a fantastic experience! The software had all the features I needed, and plenty that I didn't if we want to do something more in-depth in the future. Also their review process caught an issue with our survey and saved us some money which is fantastic. They truly care about their customer experience.

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customer
KR

Quick response from pollfish team and… Quick response from pollfish team and we could monitor the survey results on real-time base. we are really satisfied with Pollfish survey! when we have to conduct a customer survey, we would use pollfish again. :) thank you pollfish team.

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Jess Vice
GB

Great UXR and market research tool I love Pollfish. Their survey building tool is a little more intuitive than others I've used. The audience targeting and the filtering on completed surveys is really nuanced. I especially love their customer support - chat is speedy and responsive, and obviously real humans. And email is effective too. They are working on some updates, and always share transparently how they're improving the tool. Any time I've made a feature request, I feel like it's heard and valued. Compared to other tools, the pricing is terrific.

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william willy

Completed survey on mocospace and 166… Completed survey on mocospace and 166 mocogold...support no exist..and chat closed ..the worse company ...need big education racist

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NTT
GB

Great, but needs improvements to be fantastic The platform is intuitive, well-designed, visually appealing and the internal analysis capabilities are great, but there are some outstanding design issues and missing features that need to be amended. Just a handful off top: 1. Have a way to set a quota that is a ceiling, not a floor. Instead of having to say exactly how many responses we want from each region, we'd love to be able to say "once we get [x numbers] of [category] responses, we will no longer accept anymore." 2. If you edit audiences AFTER launching a survey, this cases the sidebar demographics to revert to default (ie; will show 18-24/25-34/etc age demographics instead of the custom ranges set previously) - would be preferable if it didn't do this 3. Add a way to analyze two combined surveys where questions overlap

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