The RL team professional & easy to work with. The RL Food Testing Lab team is easy to work with. From the sales director, to account manager, to lab team, they are all very knowledgeable, responsive and good communicators. Great qualities of a professional service company.

Inaccurate but responsive Many inaccuracies in measuring that were blamed on me. For example; inability to convert to grams resulting in an added sugar level per serving exceeding that of the entire bottle of product. The lab tested value was not even considered when generating the label. When error was pointed out, all parties involved acknowledged the issue, but claimed it was my fault for not converting my recipe to grams and still required me to furnish accurate conversions in order to solve it.

My experience with RL Food Testing… My experience with RL Food Testing Laboratory was absolutely amazing! Roger and Maria were the 2 people I spoke with and they have the ultimate customer service! I told Maria that I always recommend RL Lab to fellow small business owners who want their food products tested. Thank you so much, again guys!

Positive customer service After I decided I wanted to not yest a flavor, they refunded my money no worries before they did the test. I really appreciated that and will have more flavors tested here in the future

Quick and painless Quick and painless. Will recommend RL first to anyone who needs food testing and no need for a backup suggestion! Top marks!