Lance Christenson
GBVery satisfied This was my first time doing business for this kind of service. RL Food Rep Marybeth was very helpful and understanding of my lack of knowledge on the process. She let me ask questions and she explained hers and my information needs. Done very timely and efficiently. Very happy with the experience.
Marcia Siles Gonzalez
GBI had a great experience with… I had a great experience with rlfoodtestinglaboratory, they answer my questions right away, they explained every process clear and I got my results fast and easy. You can definitely trust them and be sure you will get an excellent service. Thank you guys! Marcia Siles Gonzalez
Lauren
GBInaccurate but responsive Many inaccuracies in measuring that were blamed on me. For example; inability to convert to grams resulting in an added sugar level per serving exceeding that of the entire bottle of product. The lab tested value was not even considered when generating the label. When error was pointed out, all parties involved acknowledged the issue, but claimed it was my fault for not converting my recipe to grams and still required me to furnish accurate conversions in order to solve it.
Gary M
GBExcellence in Service, Unflappable Under Pressure The company went above and beyond to help us with nutrition labeling. As novices in the world of nutrition, they patiently walked us through the process, held our hands along the way, answered our (many) questions, and were amazing teachers in regulations to ensure that our labeling would be in compliance. They also graciously allowed us to make changes along the way and adhered to our tight timelines (and didn't make us feel like we were putting them out, even though we were!). A special shout out to Bronte Boyadzhyan who is the consummate professional - returning our calls promptly, helping us get to the right person to answer our questions, and being patient and understanding as we navigated the process. We need more Bronte's in the world! Thank you RL Food Testing!
CurryFresh
GBThe RL team professional & easy to work with. The RL Food Testing Lab team is easy to work with. From the sales director, to account manager, to lab team, they are all very knowledgeable, responsive and good communicators. Great qualities of a professional service company.