All the help I got to go in direction i… All the help I got to go in direction i needed to go. And the fast turn around

Inaccurate but responsive Many inaccuracies in measuring that were blamed on me. For example; inability to convert to grams resulting in an added sugar level per serving exceeding that of the entire bottle of product. The lab tested value was not even considered when generating the label. When error was pointed out, all parties involved acknowledged the issue, but claimed it was my fault for not converting my recipe to grams and still required me to furnish accurate conversions in order to solve it.

Positive customer service After I decided I wanted to not yest a flavor, they refunded my money no worries before they did the test. I really appreciated that and will have more flavors tested here in the future

The people that I worked with were very… The people that I worked with were very informative, helpful, and experienced (Allison H and Maria N). Thx again for your prompt attention.

Informative, helpful, accurate From first contact, Bridget was incredibly informative, available & straightforward. She was helpful every step of the way in obtaining AAFCO testing & labeling. We will certainly use RL Food Labs for all our future products.