10 days later, still not shipped I placed an order on 2/9. They state that it takes 1-4 business days for orders to arrive. 10 days later it still shows as "processing." No response to emails.

I ordered 10 days ago, it hasn’t shipped yet, and I can’t get customer service to answer calls or reply to email I did an online order 10 days ago. The tracking info says the label was created 7 days ago, but it hasn’t gone out yet. I’ve emailed customer service twice and gotten no reply. I called customer service several times, and each time I got music on hold for 11 minutes before it rolled to voice mail. I’ve left voice mails but have not heard back from anyone.

If theSTAY FAR AWAY FROM THIS COMPANY--JUNK PRODUCTS, WORST CUSTOMER SERVICEre were a minus score If there were a minus score, they would deserve that. I ordered the combo cartridge package for my Canon printer. The total cost was $41.86 plus tax and shipping. Products did not print copies, they only printed smudged lines. Several emails were sent, but their customer (DIS)service never responded. I filed a complaint with the BBB, but they were unable to help. PayPal was no help; they sided with their unscrupulous seller. BUYER BEWARE. Stay far away from this company! Don't say you weren't warned! Tip for consumers: Pay attention to the negative reviews; they may keep you from making a bad buying decision.

you will have to file a dispute with your credit card company I have ordered from this company before, canon ink jet cartridges. Have had no problems with the shipping times or the quality of product that was shipped. I have since bought a new printer and on 3/13/2024 ordered their SKU # GI20SET quantity 3. When I ordered the item showed that it was in stock. March 20 I called customer service and after being on hold for 47 minutes decided to have someone call me back. Customer service called me back later that day and said that the item that I ordered was 0 stock and they would ship out my order on 04/1/24 and send me an email with tracking information. Called in late on 4/01/24 and could not get customer service. I chose the option for someone to call me back. I never heard from anybody. Late 04/02/24 called back in and chose option two to place a new order. waited and no one answered. I chose for someone to call me back and no one never did. It showed on their site that what I had ordered on 03/13/24 was in stock. I then sent an email to their customer service department about what was going on listing order date, order number and still no response. I then after hearing from no one called my credit card company and filed a dispute. Look at the new reviews in the last couple of months, they are all negative. So if you want to play games, waste your time on the telephone trying to find out where your order is then by all mean go ahead and order from them, but my time is more valuable than dealing with a crooked company.

Great deal!! Great deal on ink, and fast shipping.