R Saves
GBSpeedy shipping and great customer service! I placed my order yesterday morning and the package arrived this afternoon! Great price and the fastest shipping that I've ever experienced! I couldn't find an item purchased among the 7 boxes, so I called the company. As luck would have it, the person who packaged it remembered doing so and helped me locate the item! If that isn't amazing customer service, then I don't know what is! Highly recommend this company.
Bob
GBBest Wine and Beer Store on the Net! From the moment I discovered this gem on the net I have been rewarded with awesome service and great prices. Being both a wine and beer maker, I have one place to get all my supplies and at prices even cheaper than my local merchant even with shipping. It's hard to believe that only 2 guys do all the work! On my last order I had a problem with a dried malt package that had partially leaked out in transit. I emailed to ask them what I could substitute for the small amount of lost malt and within minutes I received a response with a genuine apology and a speedy no cost replacement. That's caring customer service! I am confident that things will only get even better and I wish them great success!
Scott
GBGood supplies, great personal contact I bought all my equipment from LabelPeelers after much research, mainly based on their Facebook page and their responses to people/customers. Being a first timer i knew i'd have questions, which they helped with - and even suggested i not buy several items. I am for sure purchasing again.
Old Pizza
GBRewards Program Screwing! I've ordered form Label Peelers for years and have always been satisfied - great prices, fast shipping and excellent customer service. But their rewards program suddenly disappeared recently without warning - as did the reward coupons/discounts I had earned. Pretty lousy way to screw your customers.
customer
GBPOORLY MANAGED & BAD CUSTOMER SERVICE POORLY MANAGED & BAD CUSTOMER SERVICE! We searched their site for STRAWBERRY & PEACH WINE BASE The results showed a strawberry & peach wine kit which we then ordered enough to make 50 gals . Upon receipt we noticed this was NOT THE FRUIT STRAWBERRY & PEACH WINE BASE BUT GRAPE WINE WITH FLAVORING & CORN-SYRUP. This was in no way what we wanted ! THE DESCRIPTION SHOULD SAY GRAPE WINE WITH ADDED FRUIT FLAVORING “ normal & standard label practices After 2 weeks of emails & slow responses they agreed to take the return but WE HAD TO PAY EXTREMELY COSTLY RETURN SHIPPING ON SOMETHING THAT WAS THEIR FAULT .