Bad customer service I ordered a Mac mascara from this company “Fragance.On.com”, confirmation e-mail received but then after 3 weeks nothing else happened and I tried to e-mail, contact company but on the website it only said “store unavailable” to me it’s either a ripped off or fraud this company. Very bad customer service and I do not trust or will ever order from here.

Very Disappointed I placed my order on 11/08/2020 and was charged at that time. I haven’t received my order as of 12/06/2020 and my order status still says it’s awaiting fulfillment. When I placed my order, it should have said “out of stock” so I could have ordered it elsewhere. I will be disputing the charge on my credit card since I haven’t received my order or an communication regarding the delay of my order. I’m very disappointed in the service of this company.

Buyer Beware I ordered a fragrance from this company and when it arrived, I noticed stark differences in both the smell and the packaging from the original purchased at another store. I contacted the company immediately to which I was sent a return label and assured I would receive a full refund. Once the company received the return, the story changed and I was given the runaround. I left 2 negative reviews and then suddenly, I received a partial refund as well as a threat of legal action if I left any bad reviews. I requested a full refund to which I was informed I would not get if I did not remove all my negative reviews. This is a direct violation is my first amendment right. I would never do business with this company again!!

I waited for over a week for my order… I waited for over a week for my order to ship just for my order to get canceled I will never again shop here

Never received my perfume Never received my perfume, they don't even have any way to track your order you make a payment & sign up & for some reason you try to login & you need to reset password once you do . You go on your Gmail & on the message has red 🚫 notice saying this might be harmful 100% would never thought it will happen to me this store online should be taken down