Garry R
GBNon-existent Customer Service I've used Bulldog Skincare products for a long time and always been happy with them. Recently I bought some Age Defence Eye Roll-on which had a dangerous fault with the applicator. I contacted their Customer Support hoping for a replacement item. Unfortunately, it goes through to an anonymous US corporation (who must be the parent company of Bulldog) and who NEVER reply. Very disappointing customer service. I have now moved to using L'Oreal Men Expert.
Ray Cay
GBWasteful The aftershave balm dispenses far too quickly, causing wastage every time. Apply pressure -nothing happens. A little more -nothing happens. A little more -far too much for the face and neck. I won’t be purchasing this wasteful product again -and I’d recommend to others to do likewise.
ambleside62
GBproduct not available & zero communication I have been using Bulldog sensitive skin soap for a very long time as it is about the only one that does not dry my skin out. Others such as L’Occitane shea that was good, changed the formulation. To my extreme dismay when I went to re-order more - none available. Tried Amazon - same. Only one bar in a small ebay store. There is no contact address for the company. So I tracked one down namely (broken down e-mail as trust pilot will not allow)epca @ customerfollowup.info which is the USA holding company who allegedly “passed it on to their UK team” accompanied with the usual sugar coated sentimental style of “thank you for contacting us”. No information around the seemingly discontinued product and no contact e-mail for UK. Consequentially as 2 weeks have passed and no UK communication I have had to find better soap viz. Marseille olive oil soap. Yet another company losing customers hand over fist under corporate commercial arrogance of ignoring customers who pay for it.
Martyn Fox
GBGreat products, great service! Great natural products that I have been using for many many years now. At first, I would source them in the supermarket but found I could get really good deals buying direct (with free postage if you spend enough). I would highly recommend Bulldog products and their excellent customer service.
Lauren Sant
GBOrder never arrived and customer service totally unhelpful Ordered a moisturiser on the 30th November. After a couple of weeks I still hadn’t received a shipping email despite the confirmation email saying shipping was 3-5 days. I then emailed customer services on the 16th December but didn’t hear back for another week, when I received a reply unhelpfully saying that hoped the product had now arrived. I replied saying it had not that same day and have not heard back since. Total scam, do not use.