Poor quality designer Poor quality designer, bad customer service. They advertise a risk-free 14 day trial, which is completely untrue. They will only honor the risk-free trial if you don't actually put through any design requests. How am I supposed to try out the product risk-free without using it? Overall the designer quality was really bad. The only good thing I can say is the software is good. So using it for white label with your own designers may make more sense, but asana can get the job done also.

I have been trying to use Graphics Zoo… I have been trying to use Graphics Zoo for a month and a half. I have not been able to get any project to where it seems quality and professional. The last straw was requesting certain image sizes and they just disregarded the request and sent multiple sets of the same size files. They don't use any naming convention in their work product and their system for delivering files is cumbersome. Their site keeps asking for a feedback and when I click that I am not satisfied nothing happens. In asking for creativity I get what my 1st grader might make and junky clip art. I am canceling and looking for a better provider. Also, there is clearly no QA or account management process.

Impressed with Graphic Zoo! The team at Graphics Zoo has been amazing. They have really worked hard to meet our strict demands for timeliness and quality. We have been thoroughly impressed and are looking to have a continued and long-term relationship!

Low-quality design. Lack of communication. Doesn't honor refund policy. BEWARE! Their designers simply took stock graphics from other sites and recycled them for me. Practically 0 communication. Disappointed and frustrated I requested a full refund because I was still within the 14-day trial. Guess what they said? They can't refund me because I "Approved" a design. WARNING, their platform basically forces you to approve a design in order to start something else. Fraudulent method to scam people into negating an ambiguous refund policy that's not written anywhere on your site except hidden in your FAQ. I actually wanted to eventually circle back and give them another try if it weren't for their predatory scam tactics.

I have nothing but good things to say… I have nothing but good things to say about Graphic Zoo. My project manager, Daniel, has been very helpful with generating ideas, since he is a designer himself. I do not think there has been a single time where I have reached out and have not gotten a response within 5 minutes. Graphic Zoo has given my team the production capacity required to handle our accounts without sacrificing quality. Would highly recommend to any agency owner.