Literally some of the best quality… Literally some of the best quality merch my company has ever invested in! -Cynthia, Hip Hemp Cafe

Merchly auto-ordered sizes for my dozen… Merchly auto-ordered sizes for my dozen shirts (for the band). I got three of each (S-M-L-XL). S and M are useless to me. Additionally, three of the 12 were bad: the colors were washed out looking. Merchly agreed to replace them...I am still waiting.

Products arrived on time as specified… Products arrived on time as specified but even more importantly was the courteous and helpful customer service I received. A great guy who answered all questions and kindly sent me jpg. Images do I could visualize what the products would look like.

I am not at all satisfied with my… I am not at all satisfied with my experience. I sent a picture of what we wanted on the shirts. And was assured that it wouldn’t be a problem. After I paid for the order. I began getting Emails that they couldn’t use the picture. So, either myself or my Promoter sent several versions of the picture. After about a week or so . They were finally able to use one. At that point I sent several emails to see if everything was ok? And that it would still be done by the agreed date. I never received a response. The shirts were delivered on time. But, they weren’t like we ordered. If they had answered my emails or sent me a proof of the shirt for approval. Then I could have made them aware of the issue. And now it’s too late to correct the problem. As I need them for tomorrow. I’m very disappointed in the over all customer service.

Great product and great customer service! Ordering for the first time, I honestly didn't know what to expect. I decided to order the face masks with a company name on it. The product was delivered earlier than the date provided. When it arrived, it was shorted, BUT, as soon as I contacted customer service, they were incredibly apologetic and sent the rest IMMEDIATELY!! The masks are pretty cool and a lot of people have complimented as to how cool they look and how comfortable they are. Well done, I will definitely be ordering from Merchly again in the future!