Not Satisfied. I bought toner for a business client of mine. They did not work in his almost new Canon machine and the instructions sent along to bypass the machine error message was not successful. I only give three stars because I did receive a refund for what I returned. I sense this company is operating from overseas, because their emails always came late in the evening 9-10 pm EST. I will not be buying again.

Update to 5 stars I initially gave a two star review but definitely want to update to five. Without writing a long story, customer service does as they say! They guarantee and replace a “defective” product. I thought they were not responding to my issue but I believe I was too quick to criticize. Thank you YB Toner. You are now my go to!

Take my money and then make me wait. My order was placed more than 2 weeks ago and has not shipped to my knowledge. I received an I'm sorry for the delay email that said it should ship around 3/15/24. Here it is 3/18/24 and no further communications. Very disappointing spending over $200 to get my toner and now I am unable to print.

I had an issue with ordering the… I had an issue with ordering the incorrect toner. I was able to get some help through the customer service and get the right item shipped to me. The product works great and it is as good as quality as I expected.

Speedy shipping Ybtoner offered me the exact product I needed at an affordable price. There was no need for me to try and remove/replace chips like other brands found at the large online store I’d normally buy from. I live in the middle of nowhere and received my package quickly. I will definitely be buying from them again.