Fast Service thank you Fast Service thank you

I have tried to contact this company… I have tried to contact this company through all of its contact points - but to no avail. I've left messages on their voicemail and I've used that text/chat capture system on their webpage. They do not respond. If the company cannot or will not respond to a simple web query (concerning one of their products), how do you think it is going to go when you have a problem with an order. I've noticed that many people in the forum (reviews) had a malfunctioning cartridge or received the same color ink or did not receive an ink cartridge and it seems that they simply didn't do anything about it - because the ink was cheap. I don't feel that way - I like to know that a company stands by its product and is responsive to customer queries and if necessary, a customers complaint.

I mostly use black ink and the… I mostly use black ink and the refurbished cartridge seems to perform as well as a new factory one

Great customer service Long time customer, never been disappointed. The quality of the Canon cartridges and their pricing has been great. Customer service has always been quick to reply to any issues.

WHERE IS YOUR CUSTOMER SERVICE ??? I have attempted to contact you by telephone at least five times - each time being met by an answering machine asking me to leave a message. I did and I have NEVER received a return call. I continue to buy your products but now I need help with an HP 61xl color cartridge that will not install - receiving a message that the cartridge needs to be replaced with no "OK" or "Continue" available. I need assistance or information on how to return for a refund. Nancy Pumphrey 308-762-2537.