customer
GBNo one has contacted me and offered… No one has contacted me and offered assistance after purchasing the business plan. Im stuck watching videos.
Allen
CATotal WASTE of TIME Total WASTE of TIME! I have wasted a week with them, trying to send out thank you cards - put in so many hours of work creating and writing content. In the end find out that the cards were never sent. When you try and contact their support - they keep you waiting - it seems like no one really cares about you. Their founder Justin - who I've chatted with twice now, has been super rude, impolite and not helpful at all. The way he communicates makes you feel as if everything is your fault. That's not how you treat clients who are trying to give you business. If your very first experience with these guys is such - imagine what it would be like partnering up with them longterm. I'm so disappointed and these guys should understand that if they are not interested in serving clients then why offer such a service? Don't waste other people's time cuz time is money!
customer
GBSurely you can put more skills into… Surely you can put more skills into your AI to make things simpler still.
Rich
GBThe software is easy to use The software is easy to use. The customer service is fantastic.
Andy Dilatush
GBGreat response to my frustration I had a challenge when I first subscribed, I even canceled my first subscription the same day. I was so impressed with the response from thanks.io and subsequent customer service, I subscribed again the next business day. I've since mailed three postcard campaigns.