When I call there When I call there, everyone is just so polite and helpful. I got my Eddie Printer back mint condition. Didn’t miss not a thing. It was a great experience and I’m glad I purchased a Little Eddie.. keep up the great work.

Good Company Good product and arrived extremely fast.

Simple purchase, quick shipping The ordering process was simple. My Eddie printer arrived a day early. I haven’t had a chance to set up the training yet, but so far my experience has been a very positive one. I do think Fed Ex should require a signature on delivery for such an expensive purchase. They left the printer on my doorstep without even ringing the bell.

Not so helpful tech support Updating my review as I was contacted by the company and I am hoping my issue will quickly be resolved. I very much appreciate the response and customer service follow-up. ************+++* Windows did an automatic update on my laptop and uninstalled my Eddie printer driver and Bartebder software. I had a really hard time finding the proper drivers on your site l. I tried to chat with tech support and was given the ad I e to turn off my computer and re-start advice. Yeah, I already tried ALL of the usual methods before attempting to chat with tech support. Needless to say it did not help, no follow up was made and my software is still not working.

Primera is a great company with the… Primera is a great company with the best label printers for labels and tags. Always a great puchasing experiance.