Faith Tyler
GBI purchased a kitchen table! Just NO! I purchased a kitchen table. The table instructions stated you must place a rug under it for stability AND the top came in 4 sections with some type of flimsy metal template. I have emailed and call several times. They keep offering bigger discounts and asking that I just assemble the table. I have opened a case with PayPal for assistance to get a return authorization, stopped payment with my bank, etc. Stay Away! They promise easy returns: IT'S 💯 % a total lie.
Ellen Lalicata
GBDamaged and missing parts - no replacements sent - poor response from company I purchased a bookcase by Tribeware on Wayfair in December. It arrived damaged and with a missing part. I contacted the support team at Tribesign for replacement parts. They said they would ship them to me and they would arrive in 3-5 days. It’s been over a month and after several follow up emails and a phone call to their support team, I still have not received the replacement parts. My last follow up email went unanswered. Super frustrating to not get what you paid for and not receive the support promised. I will never buy from them again and would advise against it.
Mario K
GBReceived item damaged Received item damaged. Box was damaged but taped with duck tape and the package was resealed. Asked for a refund but still having problems returning . I put the desk together but the desk is made cheap and once build it is wobbly. Two weeks asking for refund going back and forth with email. First they wanted give me $40 discount then $60 and finally $100. I let them know I do not want discount since the package and items are damaged, still waiting for my refund. Update: after three weeks and numerous emails and calls finally I have received my refund.
L
GBTribesings - terrible quality and terrible service. Tribesings - terrible service and terrible quality. The company does not care about truthful instructions and quality. Drawings, markings and parts do not match. The company has complete chaos regarding the return guarantee
Marlene
GBTribesigns honored their customer… Tribesigns honored their customer satisfaction policy. My unit arrived damaged and they worked with me to ensure I was satisfied. They have great customer service & quick communication. I would definitly trust this company again with my business.