Exela Technologies Digital Mailroom

Santa Monica, United States
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1.31
Based on 13 Reviews

5

7.69%

4

0.00%

3

0.00%

2

0.00%

1

92.31%
About Exela Technologies Digital Mailroom

Exela Technologies is a global leader in business process automation. Exela’s Digital Mailroom provides an end-to-end mail management solution that automatically processes, scans, and routes incoming documents, either on-site or at one of our many nationwide mail processing facilities. Set up business addresses coast to coast. See your mail online anywhere and anytime. Secure prestigious addresses at a fraction of the price of renting office space.

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Robert Bandy
GB

Billed for 7 Months, Never Received Mail Billed for 7 months and never received one scanned letter or 1 package. I received a letter notifying me a package was received from my bank and asking what I wanted the mailroom to do. I asked them to forward to package to my address on file, but after 6 months I never received a response from the mailroom and never received the package. I later sent a test letter to my mailbox and 5 weeks later still didn't get notified it was in the mailroom. I submitted an inquiry to technical support and after 2 weeks they responded "Still we have not received any response from mail room team. Hence close th ticket." I responded that my issue was not resolved and I paid for 7 months of service but didn't receive any mail and they still didn't respond. I tried to cancel the service but didn't receive a response. I had to switch billing cards to my CashApp card and just didn't load money on the card. Comprehensively disappointing.

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Mia
GB

We have been using them for two years and it works We have been using them for two years, it is no scam, they do ask for legitimacy from the companies that work with them and that takes a while. It has worked well for us, they have resolved all issues and quickly.

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Phara Fortune
GB

BEWARE OF THIS COMPANY!!! TOTAL SCAM!!! BEWARE OF THIS COMPANY! SCAM, SCAM, SCAM. This company is a total scam. They are charging people for notarize form 1583, which they will never do. They will tell you that you will be refunded, they will never send you the refund. My account is blocked 2 weeks ago, I sent messages to support, contacted Sijo Joy, Jessa Kirk, no one ever replied. TOTAL SCAM!!! BEWARE!!!

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Adam H
GB

Absolutely horrible customer experience… Absolutely horrible customer experience and support. Dealing with them has been a nightmare steer clear. The flow and process to take my credit card and money was great (obviously), then when their notary couldn't actually notarize my document and had to reschedule...then double charged me...then their support spammed me with 20+ irrelevant messages none of which helped resolve my issue... Need I say more?

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Anonymous
GB

Unprofessional and don't respond I have been trying to cancel this service for several months. They over charged me and never repaid me. I asked for a real address so that I could get business loans they stop responding. I am at my wits end. Do not I repeat do not use this for business purposes, they are unprofessional.

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