COMPLETELY USELESS COMPLETELY USELESS. DO NOT USE THIS SERVICE. IT MIGHT AS WELL BE A SCAM. They don't contact you when you try to ask about WHERE your mail is.. they literally will not respond. It's disgusting and should be illegal.

Unprofessional and don't respond I have been trying to cancel this service for several months. They over charged me and never repaid me. I asked for a real address so that I could get business loans they stop responding. I am at my wits end. Do not I repeat do not use this for business purposes, they are unprofessional.

Beware of this company...Warning!! Warning!! Warning!! I signed up for annual plan and did not get a chance to receive mail. I needed to make a mailbox change of facility location due to the google search showing alert for suspicious Credit Service operating at street address for the initial location but did not know things moved at a snail's pace. I give them 1 stars not because it was just slow but I said at the outset I was on a short timeline to get virtual mail business address but when I requested change I was lead to believe it would take a week at most to make the change..instead it took 4 weeks to complete. The cancellation request took an additional week to process. Customer service was never rude and they were professional in all emails & phone communications but I was really disappointed in their pace (they are scary slow) and there was no effort to refund me for dissatisfaction in their start and a 1-year service unused.

Scam company Scam company. Avoid investing in this company, otherwise you lose your money because they use the investors as a bank to compensate their debts and expenses. Meanwhile they closed the comments on twitter to avoid being blamed by the angry investors.

Billed for 7 Months, Never Received Mail Billed for 7 months and never received one scanned letter or 1 package. I received a letter notifying me a package was received from my bank and asking what I wanted the mailroom to do. I asked them to forward to package to my address on file, but after 6 months I never received a response from the mailroom and never received the package. I later sent a test letter to my mailbox and 5 weeks later still didn't get notified it was in the mailroom. I submitted an inquiry to technical support and after 2 weeks they responded "Still we have not received any response from mail room team. Hence close th ticket." I responded that my issue was not resolved and I paid for 7 months of service but didn't receive any mail and they still didn't respond. I tried to cancel the service but didn't receive a response. I had to switch billing cards to my CashApp card and just didn't load money on the card. Comprehensively disappointing.