Worst service ever Me and my friends (from the Netherlands) tried to buy some vapes on their site. Unfortunately I did not think about the fact that I used three different names: my moms name, because she wanted to pay for the order in advance, because I don't own a creditcard (it's not normal for Dutch people to own a credit card, but she happens to have one bacause the travels a lot), a friend that lives in NYC, because they don't ship to the Netherlands, and my own name of course. They marked my account as fraudulent even though I explained the situation and tried to look for a solution with them. I now understand that it comes off as weird to use 3 different names, but me and my friends just wanted to buy the vapes... The team doesn't work on finding a solution and that's what I cannot understand.

Evolution to Great! So, I decided to bite and go the vape route. This product was recommended as the most affordable and effective, per the employee at the smoke shop I frequent. I got home and loaded everything and went to use it. I must’ve troubleshot the entire night as to why I could not actually get any vapor through the mouthpiece, not to mention the mouthpiece was burning my lips. I tried to return to the shop and upgrade, but the shop is in the shop of this nature would do, would not allow me to return or upgrade. Being the determined SOB I am, when I arrived back home I used the cleaning tool to pop out the rubber piece in the mouthpiece. So essentially the rubber filter. I then tried the unit again, and oh dear universe! I was getting huge Vape hits, and the mouthpiece surprisingly didn’t burn my lips either. I’m sure the company does not want you to alter the device. However, removing that rubber filter made all of the difference and I am more than satisfied now especially with the price. I think the companies research and development team need to stop getting high on their own supply. 🤣

Tool kit nightmare I bought a tool kit from them. Cost 10.00 shipping on a 20.00 item, but that’s how shipping is I guess. I get a notification it ships, but I check yesterday a week later since I haven’t gotten anything. Still says label created, which means they haven’t shipped. I contacted support and they told me to wait and that delivery companies don’t scan packages when they leave their facility. How do you run a business without keeping track of your packages? Even the worst package company would have delivered by now. Edit: customer service contacted me on 5/14 They told me that my package was definitely picked up, but wasn’t “scanned”. Doesn’t take a week to update even if the package wasn’t scanned at the original pick up. They finally told me the truth that the item was out of stock and that they could send me a replacement when it was back in. What kind of goose chase is this?

All around junk... I bought the pulsar apx volt, two coils and a bubbler. On day 1 the bubbler broke, on day 3 one of the coils burned out. The unit has a HORRIBLE battery life which is another downfall. So after spending 148 bucks, at the end of the day I am left with a paperweight that probably can't function at that capacity either! DO NOT BUY!

PROCESSING TIME; failed, in stock items, failed - fixing the issues - failed Processing time: failed In stock: failed Fixing the issues: failed PROCESSING TIME All orders are shipped within 1-3 business days. and IS incorrect I ordered on the 16th, it's now the 23rd and it still hasn't shipped.. and I got an email saying one of my things I ordered was out of stock, when I ordered it, there was 12 in stock, now they'll say it's out of stock, but when you go look at their website it will show they're in stock First time ordering, not happy at all.