Astley and Co

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4.11
Based on 9 Reviews

5

77.78%

4

0.00%

3

0.00%

2

0.00%

1

22.22%
About Astley and Co

Astley & Co Estate Agents in Norwich specialising in residential property sales with selling packages to suit your needs.

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L Pendergast
GB

I contacted Astley and Co after the… I contacted Astley and Co after the unexpected death of my brother in order to sell the house on behalf of his 3 children. In such a tragic time Yvonne and her team were compassionate and reassuring . So friendly and not at all like the other mainstream agents who gave me all the sales talk.Yvonne was honest about the price and I can remember her words " its not about what you put it on the market for its about the price you get for it" ( I hope I remembered that right !) Thank you Yvonne and team x

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Danielle Yallop
GB

Yvonne is outstanding!!! Yvonne is outstanding, she’s is honest and very trustworthy We never look anywhere else when it comes to selling . Yvonne knows the market very well and recommend an open house and our property sold within days. Her customers service is the best in the business, nothing is too much for her. She is always there even if it's for a little extra advice. Thank you again Yvonne for all your hard work. Will always sell with you!

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Ursula
GB

Oh my ! Oh my ! Selling my house had its challenges, Yvonne was incredible. From the very start through to completion, Yvonne stayed in constant contact, with updates, offering advice, reassurance clarity and professionalism. The service I received from Astley & Co was simply outstanding. Using an approachable friendly and honest Independent Estate Agent was the best decision I made, it made a huge difference to the entire process. I would not hesitate to recommend her company with complete assurance and enthusiasm. Thank you so much Ursula Fitzmaurice

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T J Storey
GB

Avoid like the plague Based upon the telephone call I overheard today between the so called “director Yvonne Astley” and my daughter I would avoid this company like the plague. Minus Zero stars is more appropriate. Her attitude from the off has been very judgmental/biased due to the age of my daughter and her partner. They have been blocked from viewings so had to approach the home owners directly. My daughter was verbally insulted, this women has a serious lack of customer service skills, she interrupts, raises her voice and will not listen. She believes she is above all others based upon her vile attitude. Anyone can become a. director of a company so id suggest she needs to reign it in somewhat if she values her business and any future prospective customers. If she was employed, as an HR Manager I can categorically state she would be dismissed for gross misconduct. Perhaps explains why there is an admin person, mortgage advisor and herself only employed there! Oh and not to mention a lack of properties to market in the first instance. All in all a very unprofessional experience with insults thrown in for good measure.

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