Astley and Co

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4.11
Based on 9 Reviews

5

77.78%

4

0.00%

3

0.00%

2

0.00%

1

22.22%
About Astley and Co

Astley & Co Estate Agents in Norwich specialising in residential property sales with selling packages to suit your needs.

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Danielle Yallop
GB

Yvonne is outstanding!!! Yvonne is outstanding, she’s is honest and very trustworthy We never look anywhere else when it comes to selling . Yvonne knows the market very well and recommend an open house and our property sold within days. Her customers service is the best in the business, nothing is too much for her. She is always there even if it's for a little extra advice. Thank you again Yvonne for all your hard work. Will always sell with you!

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Jules Lillie
GB

Outstanding Customer Service! We would highly recommend Astley and Co Estate Agents. Yvonne and her team have been absolutely amazing! She has been on hand with help and advice all the way through our sale and purchase. Always giving honest and accurate information, we couldn’t have got through it without her, thank you so much Yvonne!

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Ursula
GB

Oh my ! Oh my ! Selling my house had its challenges, Yvonne was incredible. From the very start through to completion, Yvonne stayed in constant contact, with updates, offering advice, reassurance clarity and professionalism. The service I received from Astley & Co was simply outstanding. Using an approachable friendly and honest Independent Estate Agent was the best decision I made, it made a huge difference to the entire process. I would not hesitate to recommend her company with complete assurance and enthusiasm. Thank you so much Ursula Fitzmaurice

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Laura Robinson
GB

Cherie and Yvonne were wonderful Cherie and Yvonne were wonderful, and provided an excellent efficient, caring and proactive service. Moving house can be a very stressful and emotional time, but they were absolutely brilliant. They are very knowledgeable about the property market and will tell you how it is, so you can trust what they say. They do all they can to help, and will do their best for you. If I were to sell and buy again, I wouldn't go to anyone else. Thank you so much :-)

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T J Storey
GB

Avoid like the plague Based upon the telephone call I overheard today between the so called “director Yvonne Astley” and my daughter I would avoid this company like the plague. Minus Zero stars is more appropriate. Her attitude from the off has been very judgmental/biased due to the age of my daughter and her partner. They have been blocked from viewings so had to approach the home owners directly. My daughter was verbally insulted, this women has a serious lack of customer service skills, she interrupts, raises her voice and will not listen. She believes she is above all others based upon her vile attitude. Anyone can become a. director of a company so id suggest she needs to reign it in somewhat if she values her business and any future prospective customers. If she was employed, as an HR Manager I can categorically state she would be dismissed for gross misconduct. Perhaps explains why there is an admin person, mortgage advisor and herself only employed there! Oh and not to mention a lack of properties to market in the first instance. All in all a very unprofessional experience with insults thrown in for good measure.

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