Astley and Co

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4.11
Based on 9 Reviews

5

77.78%

4

0.00%

3

0.00%

2

0.00%

1

22.22%
About Astley and Co

Astley & Co Estate Agents in Norwich specialising in residential property sales with selling packages to suit your needs.

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GARY
GB

We would highly recommend Astley and Co… We would highly recommend Astley and Co Estate Agents. Yvonne and her team have been absolutely amazing! She has been on hand with help and advice all the way through our sale and purchase. Always giving honest and accurate information, we couldn’t have got through it without her, thank you so much Yvonne!

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Danielle Yallop
GB

Yvonne is outstanding!!! Yvonne is outstanding, she’s is honest and very trustworthy We never look anywhere else when it comes to selling . Yvonne knows the market very well and recommend an open house and our property sold within days. Her customers service is the best in the business, nothing is too much for her. She is always there even if it's for a little extra advice. Thank you again Yvonne for all your hard work. Will always sell with you!

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Jules Lillie
GB

Outstanding Customer Service! We would highly recommend Astley and Co Estate Agents. Yvonne and her team have been absolutely amazing! She has been on hand with help and advice all the way through our sale and purchase. Always giving honest and accurate information, we couldn’t have got through it without her, thank you so much Yvonne!

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T J Storey
GB

Avoid like the plague Based upon the telephone call I overheard today between the so called “director Yvonne Astley” and my daughter I would avoid this company like the plague. Minus Zero stars is more appropriate. Her attitude from the off has been very judgmental/biased due to the age of my daughter and her partner. They have been blocked from viewings so had to approach the home owners directly. My daughter was verbally insulted, this women has a serious lack of customer service skills, she interrupts, raises her voice and will not listen. She believes she is above all others based upon her vile attitude. Anyone can become a. director of a company so id suggest she needs to reign it in somewhat if she values her business and any future prospective customers. If she was employed, as an HR Manager I can categorically state she would be dismissed for gross misconduct. Perhaps explains why there is an admin person, mortgage advisor and herself only employed there! Oh and not to mention a lack of properties to market in the first instance. All in all a very unprofessional experience with insults thrown in for good measure.

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Mr Peter Harling
GB

Thank you Yvonne for your expertise Thank you Yvonne for your expertise, your honest advice, your diligence chasing up progress in the chain, your great communication, and above all your reassuring confidence ‘that it would all work out fine’; which of course it did!! Many Thanks Peter & Julie Harling

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