Absolute nightmare Absolute nightmare. Scam ALERT !!! Four months of agony with Sihoo – wrong item delivered, empty promises, and no resolution in sight. They got me to send back the wrong item, but did not deliver the correct item to me. They couldn't care less about emails and phone calls. It's been four long months, and I am still without the product I paid for. Spare yourself the misery – take your business elsewhere for genuine quality and service Order number is 7813. I have already emailed and called multiple times but there is no response.

The products are very well made The products are very well made! I had one broken headseat deliverd, but the customer service was so nice and they send a new one as their service! Recommend them!

Doro S300 is the ideal product with… Doro S300 is the ideal product with good quality and fast delivery.

Don't honor return policy I ordered the chair and took longer than they say on the website. When I got it and assembled it it was uncomfortable and the back part did not adjust height. After contacting support for a return they said that shipping back was not recommended and they would refund me 15€. I opted to return anyway because the money does not make up for the discomfort and faulty chair. The first return label was sent on the 1st of April. No one came to pick up the chair, for a second time I printed a new label and again nobody came. I reached multiple times Sihoo and they say DPD is not reliable and they will search for another solution. But they never do and they won't refund me. I am stuck with a huge box at home and without the money to buy a new one. I don't recommend this company at all!

they charged me in an instant but they did not send me the chair I requested my chair, they charged me in an instant but they did not send me the chair, I sent an e-mail, they told me we are busy, will we respond to you in 36 hours? incredible 36 hours response time?? It doesn't even use a single update of where the shipping is for my Order SIHOO21400 without any update