My sihoo m18 has issues I got the sihoo m18 and it’s great but there are some issues. First off, the end of the tilt tension/height adjustment piece was BROKEN off in the box it came in! This is bad because I can’t adjust the height. Also the tilt tension knob WON’T TURN! This is very frustrating since now the backrest is constantly leaning back! And yes I’ve checked and the adjustment is locked not unlocked. 2/5 rating for me. I’ve contacted them by 2 emails and I hope these issues will be resolved

After seeing the ads I was very exited… After seeing the ads I was very exited to buy a chair. But after reading some comments and reviews it didn’t help me to convince me to buy a chair. But after seeing the sales or price I just have to try it. When I saw I could use klarna it convinced me to buy it because the website isn’t so populair in the Netherlands. On the website I saw that the order will be shipped between 2 workdays but after 2 workdays I didn’t got any email that updated my order. So I got very worried if the order was accepted or not. After replying on my order, I’ve got an email back that it was already on its way with an link to the shipping company. The website didn’t really say when it will be delivered and how late, but I saw that it already was landed in the Netherlands. And about an hour after receiving the email with the information, the package was delivered! I was very happy and exited. I found the assembling paper very clear, you just have to read is clearly even on the package for the screws, than it will be very easy. I’m very happy with the product I’ve received and the information that I ask for. If I got an update when and how late my package was arriving it could get 5 stars from me :)

I'm blown away by the value of the Sihoo M102! This chair is a total steal considering its comfort, durability, and ease of use. I've tried numerous office chairs in the past, but none compare to the affordability and quality of this one. The adjustable features make it easy to customize to my liking, and the ergonomic design provides excellent support for long hours of sitting. Plus, the assembly process was straightforward and strees-free

I have had a absolute nightmare with… I have had a absolute nightmare with this company after paying the most I ever have for a office chair I expected a ergonomic chair that does the job it states. I was so wrong. After purchasing this chair as soon as built it felt like it was tilting to one side. I got a spirit level and tried it on different floor surfaces but the chair was definitely unlevel. I reached out to the company who have sent 3 different parts to change on the chair which has led me to labour over rebuilding the chair multiple times but it still has the same issue! I also ended up with a bill from FedEx for them sending out replacement parts from China and not paying enough shipping. They recently sent me a new chair in exchange however this arrived with out the legs so is useless. I am now lumbered with a load of chair parts and 2 useless chairs which has not only caused me back pain but also are completely useless. Avoid this company. I will be getting my money back I am currently talking to consumer rights in the UK.

The products are very well made The products are very well made! I had one broken headseat deliverd, but the customer service was so nice and they send a new one as their service! Recommend them!