Cartridges get lost in the ether. Rarely received cartridges despite my printer reporting low/zero ink. When I cancel the subscription through their website they continued (and still are!!) to charge me. Very difficult to speak to a person. Non of the chat bot options are appropriate.

Delivery of cartridge is so SLOW and I'm still waiting Placed a subscription and told have to wait 6 to 10 business days!!!! Oh come on, nowadays any company can deliver within 3-5 business days in the UK using Royal Mail and most can do next day delivery. Obviously there is so much bureaucracy and inefficiency in the system to cause such delay. This speed is totally unacceptable in modern world.

The ink is here before I need it, and at a more reasonable cost I like the fact the ink is sent before I actually need it, so as soon as I run out it is there. I also like the HP smart app, which has enabled me to print on my printer after installing a new router. The only way I can connect to my printer from my pc now is via the smart printer, as otherwise my pc cannot see my printer, strange, but glad it works.

FIRST ,HP HAS TOP QUALITY INK FIRST ,HP HAS TOP QUALITY INK FOR THE PRINTING INDUSTRY , EFFECIENCY IN GETTING TO THE CUSTOMER ,NO PROJECT LET DOWN

Instant Ink Is A Rip Off Instant Ink Is A Rip Off, they keep increasing the monthly cost and it is unreasonable for the limited amount of printing. If you cancel you still have to buy genuine HP cartridges or they will not work in your printer even if they are genuine but refilled. I don't believe the HP are only doing it to make sure the customer gets the best quality print, it is just greed. My Deskjet printer has just gone to the dump. I'd rather do that than ever buy any HP product again.