This has truly been a nightmare This has truly been a nightmare! I have been trying to cancel a printer since August of 2023. I am still being billed up until today for the same printer. I have made numerous of calls and chats but nothing has been resolved. The customer service reps are incompetent. I will not try to reach out to the office of the president! This is beyond horrible!

Delivery of cartridge is so SLOW and I'm still waiting Placed a subscription and told have to wait 6 to 10 business days!!!! Oh come on, nowadays any company can deliver within 3-5 business days in the UK using Royal Mail and most can do next day delivery. Obviously there is so much bureaucracy and inefficiency in the system to cause such delay. This speed is totally unacceptable in modern world.

I like that I do not need to buy ink I like that I do not need to buy ink as often. I also like that HP made it reasonably affordable.

Never have to worry about running out… Never have to worry about running out of ink. Lowest price I've ever seen. Friendly and professional customer service.

Instant ink lost a $30/month customer… Instant ink lost a $30/month customer today !! I recently closed an old bank account. I’ve been in the process of changing over my billing info for everything. Meanwhile, instant ink slipped my mind until i got a notification that I needed to update my billing info. Every time I have tried, it tells me there’s an internal system error. I now cannot use my printer at all. It simply locked me out due to nonpayment. So, if you like being able to use your printer freely - don’t subscribe. It’s more pain than it’s worth, and customer support just tells you to wait it out