Chair is exactly what I needed Chair is so supportive. I haven't had any of the back or hip pain from working 10-2+ hours/day at my desk. I asked Customer Service prior to purchasing what would work best for my needs and the advice was just right. I also did have trouble with the right armrest not locking into the position when selected and they sent me a replacement part within 24 hours. Several of my co-workers from home have this chair and it was the best advice from them!

Great customer service! The tilt mechanism in my chair broke after a year, and when I contacted support Jimmy offered an explanation for a common fix I could do myself. My mechanism was too broken for this to work, so he immediately set me up for a replacement mechanism. The whole exchange only took a couple of days. My problem was resolved very quickly and easily, and I appreciated the gesture of offering instructions to self repair before I got my replacement. Thank you.

couldn't refund reclining mechanism the same day it arrived. bought a reclining mechanism. turns out the seat was broken, leaving the chair back leaning back, giving the appearance it was stuck reclined. tried to refund it, but you apparently don't offer refunds, so i wasted $50. I proceded to buy my new chair from Secret Lab.

Repeat Customer Review Easy purchase and fast shipping. My partner and I both have Maxnomic chairs (he wanted one after seeing mine), so I got him one for Christmas. I've had mine for years and the quality has held up perfect.

I like the new handles ,except the… I like the new handles ,except the right side must be old stock because the left side is smooth all the way around the bottom where the right side bottom edges are very sharp like the one's that came on it, which were to me not quality built, I would like to have a replacement for the right side but I have already over spent over $600.00 dollars invested, I am a Disabled Vietnam Vet with very little income so if you can help it would be Great thank you have a Blessed day.