Great Experience! Great experience! I purchased a custom logo and embroidery for my chair and they offered several mock ups, additional design ideas, and walked me through the entire process. It was better than I hoped. The chair arrived very quickly for something custom, was really easy to put together thanks to the included instructions, and works flawlessly and feels great!

I like the new handles ,except the… I like the new handles ,except the right side must be old stock because the left side is smooth all the way around the bottom where the right side bottom edges are very sharp like the one's that came on it, which were to me not quality built, I would like to have a replacement for the right side but I have already over spent over $600.00 dollars invested, I am a Disabled Vietnam Vet with very little income so if you can help it would be Great thank you have a Blessed day.

Chair is exactly what I needed Chair is so supportive. I haven't had any of the back or hip pain from working 10-2+ hours/day at my desk. I asked Customer Service prior to purchasing what would work best for my needs and the advice was just right. I also did have trouble with the right armrest not locking into the position when selected and they sent me a replacement part within 24 hours. Several of my co-workers from home have this chair and it was the best advice from them!

Fantastic Very please! I bought my chair in 2017 and it finally started to wear out and was uncomfortable. I called in requesting replacement parts as only the seat portion was messed up. Thomas informed me due to back order they were not able to get me a part for some time. Due to the inconvenience, he offered me free embroidering on the purchase of a new chair. A small gesture but appreciated none-the-less. The chair shipped immediately and was here in 2 days. Fantastic customer service

The XL seat with tall cylinder is… The XL seat with tall cylinder is fantastic. Perfect height adjustment for my desk, comfortable, roomy, all the options with arm rest, very sturdy feeling, safe getting when 6'2" 285 leans back in it. Getting seat back attached was slightly difficult lining up bolts, side covers don't quite fit as nice as I'd want and the screw is to long. It's a tad hard on the seating and the lumbar pillow is no use behind the back but I would but another one in a heartbeat. Fantastic product.