Fantastic Very please! I bought my chair in 2017 and it finally started to wear out and was uncomfortable. I called in requesting replacement parts as only the seat portion was messed up. Thomas informed me due to back order they were not able to get me a part for some time. Due to the inconvenience, he offered me free embroidering on the purchase of a new chair. A small gesture but appreciated none-the-less. The chair shipped immediately and was here in 2 days. Fantastic customer service

Repeat Customer Review Easy purchase and fast shipping. My partner and I both have Maxnomic chairs (he wanted one after seeing mine), so I got him one for Christmas. I've had mine for years and the quality has held up perfect.

couldn't refund reclining mechanism the same day it arrived. bought a reclining mechanism. turns out the seat was broken, leaving the chair back leaning back, giving the appearance it was stuck reclined. tried to refund it, but you apparently don't offer refunds, so i wasted $50. I proceded to buy my new chair from Secret Lab.

Could not recommend more I wanted to get a custom gaming chair for my boyfriend to replace his cheap, Amazon one that had been put through the ringer. I saw the embroidery option for customization after a quick Google search and thought it would be WAY out of my price range. I sent in a photo of the logo I wanted to get a quote and was pleasantly surprised to see how affordable this option was. Of course, it's still a splurge but a worthwhile investment for someone who spends the amount of time he does sitting at his desk. Customer service was incredible, the quality of the chair and the logo is exceptional, and he can sit comfortably for hours. I genuinely could not recommend this company more.

ALWAYS love my Maxnomic chairs ALWAYS love my Maxnomic chairs! Also want to give a shout out to quality control who proactively called me to say the chair I ordered didn't pass their high standards & they would be fulfilling my order with a pricier model at no extra cost. Thank you!! :)