Horrible customer service Purchase online waiting for two weeks… Purchase online waiting for you over two weeks is no way in the world You can contact this company. I sent them multiple emails through customer service never reached back never received a call back never received email back nothing. You cannot reach them by phone. They have a fake numbers nobody answer no voicemail this company is horrible. I’m going to cancel my order and dispute the charge on my credit card, can’t find out any information on shipping status of the order or any other information anything Stay away save yourself the time in the aggravation.

Great experience with online company My hesitation to make an online purchase was rewarded with a GREAT experience. The packaging was very secure and well protected from breakage. Tracking the shipment gave much ease . FragranceShop.com is a great company.

Buyers Beware. I ordered Versace Eros Parfum 6.7oz from this company on 4/10/24. This company sent Versace Eros EDP 6.7oz to me. I immediately contacted the company via email, (they do not have a phone number to call). I emailed pictures of the package showing the wrong product. The company replied and said they would give me a 25% discount on the wrong product or I should return the wrong product for a full refund. I responded that I would return the wrong product and asked for return label. The company has failed to send the return label despite numerous emails. This is very alarming. First they sent me the wrong product and secondly they are refusing to send a return label. Buyers Beware. I am filing a dispute with my bank.

awfully!! awfully!!! I made my order more than one maunth ago after that I got one email from them about they don't have one product in stock, asked me what I would like to get full refund or only for one product which is out of their stock, I said that I am waiting for one perfume and they can refund me for second perfume. After that I didn't get my perfume, it's still not shipped and I didn't get refund! They are keeping ignore all my emails. Just stolen my money. Please avoid this store!

SO happy I found this site! I ordered on 2/26 - it's 3/5 and my order arrived today. I placed a relatively small order, not huge, but let me tell you- I have already placed a 2nd order! I was SO pleased with this company! And SO excited to get this perfume!! NOW, let's hope order 2 goes as well as the first! I'm incredibly pleased!!