Great experience with online company My hesitation to make an online purchase was rewarded with a GREAT experience. The packaging was very secure and well protected from breakage. Tracking the shipment gave much ease . FragranceShop.com is a great company.

I don't have a single complaint as fast… I don't have a single complaint as fast as the cologne that I purchased goes. And when I finally did receive my order it was packaged properly 5 stars no doubt . Now the shipping time much different I tend to avoid companies that ship with DHL . I have had problems with there slow very slow service I don't know what it is but they have taken much longer than UPS or FED EX when receiving orders shipped through them . Next order I will avoid using them.

I try to make an order during a week… I try to make an order during a week via paypal but each time it does not go through because of technical problems. I have written to customer service regarding this problem about 4-5 times but no reply i got. Very bad service!

SO happy I found this site! I ordered on 2/26 - it's 3/5 and my order arrived today. I placed a relatively small order, not huge, but let me tell you- I have already placed a 2nd order! I was SO pleased with this company! And SO excited to get this perfume!! NOW, let's hope order 2 goes as well as the first! I'm incredibly pleased!!

Fake tracking number Initially, I was sent a tracking number that said my order was delivered. However, I did not receive any package. I know because every other company I placed an order with delivered the products with ZERO problems. I sent the company an email and after 3 whole days they finally replied back. This is the ONLY way to communicate. They said to file a loss claim and wait 10 days. I wait 15 days and finally hear them say "USPS says it was delivered" lies!