Fraid Knot
GBCanceled with no notice after claiming order shipped! I ordered on Thursday Feb 22nd. Wrote on Sunday Feb 25th asking why it hadn't shipped yet. "It is the weekend. And Your package is in transit to New Delhi once it reaches New Delhi the tracking number will be assigned and sent to you automatically to your email. Then you can track it on the Usps website. You should be able to receive the tracking number in one to two days... but rest assured your item is in transit." Checked back on Feb 27th & still showing "In Process" so I sent them another email. Then rather than respond I got an email... Your Lalarx order #xxxxx has been refunded No follow up email? No apologies? NO EXPLANATIONS! I'm also still waiting for my credit to appear in my account, although it usually takes 3 days.
Erik Huley
GBNot a Scam haha! Got my Meds!!! OK at first I thought this place might be a scam, but it turned out to be great! Ordering was pretty easy, payment was secure with CC, and invoice was emailed immediately (NO PRESCRIPTION IS REQUIRED TO PLACE AN ORDER). My order was shipped and the tracking information was emailed within 1 week of placing the order. (Shipping to USA via USPS from India). The shipping took longer than expected, but that was due to the USPS and not due to LalaRx. I had a couple questions before and after ordering and used the chat function on their website to ask them. They were answered immediately by a Live Person, who was very patient and extremely helpful. All my medications arrived exactly as ordered and fresh (none expired). No signature was required and it was delivered directly to my mailbox (Los Angeles, California, USA). I know it sounds sketchy at first, but I am going to 100% order from them again. The prices are unbeatable if you don’t have insurance, and probably even if you do (NO PRESCRIPTION IS REQUIRED TO PLACE AN ORDER). I highly recommend giving this place a shot. A+ seller.
Gordon Allen
GBGood price, shipping, no customer service. First off. I left a review at LALARX website 2 times. Both times they never showed up on their site. They do not allow negative reviews, only positive, so do not trust their reviews. No to my review. I was very happy with the majority of their products. The prices were good and shipping from India to the US was good at 24 calendar days or within their stated 18 business days. All products were good on expiration dates with the exception of one. All had been manufactured in 2023 and had expiration dates 2, 3, or 4 years out, except the Azee. The Azee was manufactured in 2022 and had an expiration date of Jun 2024. Only 6 months out. Considering I needed these medication to go in an emergency kit and not for immediate use, this was unacceptable. They say they guarantee their product, I tried to contact them. They responded saying they would get with me within 12 hours. 8 days later, nothing. I tried again to contact them via email and phone. Left message on phone and again, nothing. I left three stars due to price, shipping, and availability of product. I deducted 2 stars due to one product being nearly out of date, misleading guarantee/return policy and non-existent customer service. I rolled the dice based on their website reviews being near perfect, but now I know they control the reviews being posted. I will probably not purchase from them again. It is up to you to now roll the dice.
Simon
DKPleased Customer Pleased Customer Always very easy to deal with. They keep me informed every step of the process. I have referred friends who have received the same level of service
Scott Theo
GBI recently visited lalarx.com and had… I recently visited lalarx.com and had an almast good experience. Althouh they had a lot of good offers, my purchse didn't go so well. Payment process was tedious and almlost too long. The checkout procces took way too much of my time and I expected it to be quiickr. All in all, an ordinary experince - nohting too amazing. As far as responsivenss, lalarx. compamy was kina good with helping, but I felt like they need to imporve in customer service and guide customers better.