My experience with dior-us.com was… My experience with dior-us.com was almost good. They have an easy to use customer service. The staff is kind and helpful. They have an option for same day shipping which is great if you are in a hurry and need something quickly. The products are generally of good quality for the price and they have a wide range of styles to choose from. There are some delivery issues but nothing that can't be fixed quickly and effectively. All in all, a good experience with this comany.

Don't even bother calling customer… Don't even bother calling customer service. I waited 30 minutes to speak with someone who acted as if they were planning to quit later that day. Most customer service lines give their people prompts and scripts to guide the conversation. Not Dior, apparently. I was basically pulling teeth from this lady who left tons of dead air on the line and responded to MY suggestions of what we could do next with surly disdain. She said she would file a request and I would receive an email decision. Well, she never did because I never received any email. Truly bizarre...

excellent high-end products Dior is always known for its excellent high-end products. All has a premium quality, whether it's clothing, cosmetics, skin care, or fashion accessories. I just love their latest fragrance collection, it's simply outstanding. Really a great service provided by Dior.

Absolutely lovely Absolutely lovely! I ordered the 279 Denim eye color palette and am so pleased. The packaging was such a delightful surprise. It was boxed in a gift box inside the VERY secure shipping box. And tied with a beautiful bow. It was so pretty I hated to open it. But I did of course. and the interior padded packaging was equally great. My gift with purchase was included in a Dior pouch as well. And the eye shadow itself is beautiful. The pigment is very intense, but goes on smoothly and very easy to blend. Exceeded my expectations.

I had an average experience with… I had an average experience with diore-us.com. The site's navigtion was acceptably ok. It wasn't too taxing to find the items I was looking for. Prices were mediocore, and I was happy to find a few discounts. The transaction process was smooth enough, so no need to complain in that department. I cannot complaint too much about the overall experence, but I was expecting something better. It was not that memoriable. I only have ordinary feelings about this company. One aspect I could improve was customer service, as I had a few unnswered inquieries. Spellling mistakes: I cannnot complsint too much.