I stopped buying from them I am a Dior make up gold member and the only one time I didn’t like a lipstick I bought (it’s beautiful but looks awful on my skin tone ) I contacted them about return process because I couldn’t find any online, they never replied. They do reply other inquiries that they like quick enough. I am not interested in buying from them anymore. There are many brands doing so much better then Dior.

Absolutely lovely Absolutely lovely! I ordered the 279 Denim eye color palette and am so pleased. The packaging was such a delightful surprise. It was boxed in a gift box inside the VERY secure shipping box. And tied with a beautiful bow. It was so pretty I hated to open it. But I did of course. and the interior padded packaging was equally great. My gift with purchase was included in a Dior pouch as well. And the eye shadow itself is beautiful. The pigment is very intense, but goes on smoothly and very easy to blend. Exceeded my expectations.

Don't even bother calling customer… Don't even bother calling customer service. I waited 30 minutes to speak with someone who acted as if they were planning to quit later that day. Most customer service lines give their people prompts and scripts to guide the conversation. Not Dior, apparently. I was basically pulling teeth from this lady who left tons of dead air on the line and responded to MY suggestions of what we could do next with surly disdain. She said she would file a request and I would receive an email decision. Well, she never did because I never received any email. Truly bizarre...

My first visit to Dior was wonderful My first visit to Dior was wonderful. No pretense, my SA (Simeon M.) was informative, asked thoughtful questions and made spot on suggestions. He was patient and showed me a variety of styles in handbags and accessories. I really appreciate that he shared stories about the brand, Mr. Dior and other interesting aspects of Dior. The store was beautiful, had a nice selection and Covid cautious without being 'hands off'. Do not hesitate to shop with this store- Dior, Highland Park Village//Dallas.

Highly recommend Very easy to order online. Delivery was quick. It arrived in a Dior gift box with a ribbon and tag. First order with Dior and done because of their continued support of Johnny Depp. Sauvage smells phenomenal. Thank you Dior! Abuse knows no gender and men can be victims too.