Digital River

10380 Bren Rd. W., 55343, Minnetonka, United States
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1.25
Based on 20 Reviews

5

5.00%

4

0.00%

3

0.00%

2

5.00%

1

90.00%
About Digital River

Digital River is trusted by hundreds of brands worldwide to simplify the complexities of international ecommerce sales. For brands, we eliminate the risk and complexity of cross-border selling, enabling them to easily reach new customers around the world. For online shoppers, we make it easier to purchase directly from brands by delivering localized shopping experiences with the currency, language, and payment options they expect. Digital River supports both B2C and B2B sales, whether it’s digital goods, subscription services, and/or physical goods. We also enable fast, reliable, and affordable shipping and returns through one of the industry’s largest global logistics networks. As merchant of record, we are the legal entity responsible for handling online payments and all associated liabilities on behalf of brands. These responsibilities include processing payments, collecting taxes, mitigating fraud, complying with international rules and regulations, and honoring refunds and chargebacks. Shoppers with queries about an online order should contact the brand’s customer service team.

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Sami
DK

Digitalriver protecting scammers. I got scammed by a company called PassFab who use DigitalRiver product MyCommerce. I sought technical assistance at myCommerce, and unfortunately they closed the case without any explanation. Seems like Digitalriver supporting and protecting scammers. Be aware of them please.

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Michael from Sydney
AU

Deceptive business practices - no way to cancel Deceptive business practices. Don't get caught out like I did. They LIE. They get you to sign up for a trial period, but demand you fill in legitimate payment details. For a trial? But, they promise you can cancel at any time before the payment is due. The problem is, they provide no way of doing said cancellation before the trial period ends. The links they provide only go to your account page, and the"purchased" software page. But guess what, it doesn't contain the trial software (which didn't actually work BTW). So I try to go to the payment page. This only confirms a payment will be taken soon, and there is no way to stop it, except transfer from paypal to c/card or vice-versa. Is this a legalised scam or what?.

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Adam
NL

I purchased a product from Avast via… I purchased a product from Avast via Digital River, but the transaction wasn't completed properly. Money was deducted, but I wasn't redirected to the Avast website. It's surprising that they lack a system to check transaction success and issue automatic refunds. Now, I'm spending time contacting parties instead of simply renewing my antivirus.

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Kevin Gabbatiss
GB

License to steel This company are trying to take a subscription fee from my account after I have cancelled the subscription from AVG two months ago. How can they get away with this

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Martin Sebastian
IT

I preordered something from Bandai I preordered something from Bandai, payed with paypal, then got deducted quickly. But returning from the checkout page, it says an error. My money got deducted but no preorder confirmation!

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